IN BRIEF: Capita wins GBP62 million four-year contract renewal
Capita PLC - London-based outsourcing firm - Wins a GBP62 million contract renewal with a "major European telecommunications provider". The four-year renewal kicks off in January. "The renewed agreement reflects Capita's strategic focus on operational efficiency, and artificial intelligence and digital transformation. Under the new terms, Capita will continue delivering customer services across different lines of business, including technical support, chat and messaging, and inbound sales," Capita says. Read More