22nd Dec 2005 13:48
Capita Group PLC22 December 2005 22 December 2005 CAPITA SIGNS CONTRACT WITH ZURICH TO SUPPORT THEIR UK LIFE OPERATIONS The Capita Group Plc ("Capita") announces that it has signed a contract withZurich as an outsourcing partner to deliver business processing activities tosupport the continued growth of Zurich's UK Life operations. The core contractis valued at £300 million over 10 years. Additionally, Capita will providefurther services throughout the term of the partnership as required by Zurich. Capita will deliver customer servicing, policy administration, new business andclaims activities and the associated technology. The focus will be to simplifybusiness processes and accelerate technological performance to achieve furtherimprovement. The contract will represent the largest outsourcing partnership toprovide open book life and pensions administration services in the UK. Operations and approximately 1040 employees will transfer to Capita with effect from 1 February 2006. Rod Aldridge, Executive Chairman of Capita commented:"We are proud to have been selected by Zurich as its business partner for UKLife operations. This partnership builds on Zurich's current programme ofimproving operational excellence. Together our aim is to facilitate step changesin customer service quality and business performance to enable Zurich to remainat the forefront of the UK Life market. This contract significantly expandsCapita's activity in the Life and Pensions market and reinforces our position atthe forefront of delivering added value outsourced solutions for both open andclosed books of business." Ends For further information please contact: The Capita Group Plc +44 (0)207 799 1525Rod Aldridge, Executive ChairmanPaul Pindar, Chief ExecutiveShona Nichols, Communications DirectorPress Office +44 (0)870 2400 488 Zurich UK Life Press OfficeDebi Isaac Media Relations Manager +44 (0)1793 503810Helene Barnes, Senior Media Relations Consultant +44 (0)1793 505586 Notes to Editors:Capita announced on 15 September 2005 that it had entered into detaileddiscussions with Zurich concerning a potential business relationship. The Capita Group Plc is the UK's leading provider of integrated professionalsupport service solutions. The Group's service capabilities encompass customerservices, financial services, human resource services, software services,systems and strategic support and property services delivered to both publicsector and private organisations. With over 23,000 employees at more than 230offices across the UK and Ireland, Capita is quoted on the London Stock Exchange(CPI.L), and is a constituent of the FTSE100 with revenues for 2004 of £1,285million. Capita has secured a number of awards including Best BPO Services Provider 2004. Further information on The Capita Group Plc can be found at: www.capita.co.uk This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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