US Contract Win

24 May 2012

The Innovation Group plc

("Innovation Group" or the "Group")

US Contract Win

- New multi-year Insurance Services contract with existing Tier 1 US insurance carrier client -

- Adds services capability to existing technology mandate -

The Innovation Group plc (LSE: TIG.L), a global provider of business process services and software solutions to the insurance, fleet, automotive and property industries is pleased to announce a new Insurance Services contract with an existing tier 1 US Insurance Carrier client.

This new contract will see the Group provide a range of business process insurance services to the client, which already uses the Group's technology products. The new contract is expected to generate an additional £2.9m (US$4.6m) in revenue from this client over its three and a half year lifetime.

Under the terms of the contract, the Group will now provide auto and property insurance claims call centre services for this top 50 US insurer. The insurer provides personal and commercial insurance through its network of retail and wholesale agents and specialty insurance through a national network of program underwriting agents across the US.

Welcoming the news Andy Roberts, Chief Executive Officer of Innovation Group added:

"I am delighted to announce this new, additional mandate with one of our most prestigious US customers. This win is another convincing example of the growing momentum in our insurance services offering in the United States, and also further proof of our ability to convert combined software and service deals. We look forward to maintaining this long-term partnership, helping our client and many others to refine their business model, enhance their service levels and boost their customer bases."

Enquiries:

Notes to Editors:

The Innovation Group plc (LSE: TIG.L) is a global provider of business process services and software solutions to the insurance, fleet, automotive and property industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA, RSA, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. www.innovation-group.com 

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