21st Dec 2006 13:00
ServicePower's Field Service Solutions (FSS) Division, a providerof Web-based, automated job scheduling, GPS tracking and navigation,and warranty chain management services for the service delivery andinstallation industries, today announced that through coordinationwith its partner, KonaWare, the SERVICEMobility application fromServicePower FSS has been certified on the Binary Runtime Environmentfor Wireless (BREW) solution from QUALCOMM. £ This certification means that the SERVICEMobility application,which has already been certified for J2ME phones on the Sprint Nextelnetwork, will now work on BREW enabled phones within the VerizonWireless network. SERVICEMobility runs on the KonaWare MobilityPlatform, a versatile software development and deployment system forwireless applications that supports Windows Mobile, Java2 MicroEdition, and BREW with a consistent software architecture. £ The SERVICEMobility application improves the efficiency andproductivity of mobile field service personnel by providing instantdispatch of scheduled jobs to a variety of mobile devices. Real-timestatus updates help to close the feedback loop from the fieldpersonnel to the dispatch office. SERVICEMobility also provideslocation based GPS tracking, vehicle management reports, andturn-by-turn driving directions. £ "We believe that BREW enabled devices will provide field serviceprofessionals with a timely, flexible, and cost effective solutionthat will help them stay competitive in the market," said IanMacKinnon, president of ServicePower Inc. "Now that we have thecertification, we can effectively extend the reach of theSERVICEMobility functionality and make it more readily available to alarger network of consumers." £ "The SERVICEMobility suite of mobile field service applications isnow available on all three major platforms: J2ME, BREW and WindowsMobile," commented Jim DiSanto, CEO of KonaWare. "Supporting all threemobile standards gives SERVICEMobility far greater reach than anyother mobile field service application." £ About ServicePower £ ServicePower (LSE: SVR) offers tools that enable optimized serviceexecution across the entire service chain. The company provides themost widely used artificial intelligence based field servicescheduling application in the world. ServicePower solutions, offeredthroughout the U.S., Canada, the UK, and Europe, allow companies tolocate their directly employed field resources in specificgeographical areas and supplement their coverage with a network ofindependent, authorized servicers in other areas. The routes for boththe company's field resources and the independent servicers areoptimized by ServicePower's technology to ensure the right balancebetween service and cost. ServicePower also provides warranty chainmanagement, call center services, and analytics for manufacturers,third-party administrators, and retailers. ServicePower's customersinclude innovative, world leading companies such as Argos, Avaya, GE,Hitachi, Sanyo, Sharp, and Siemens. For more information, visitwww.servicepower.com. Copyright Business Wire 2006Related Shares:
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