7th Jun 2007 12:06
Ryanair Holdings PLC07 June 2007 RYANAIR NO 1 AGAIN FOR CUSTOMER SERVICE Ryanair, Europe's largest low fares airline, today (Thursday, 7th June 2007)welcomed the publication of the Q1 Consumer Report from the Association ofEuropean Airlines. This report demonstrates that no other airline can matchRyanair's punctuality and customer service. Speaking today, Peter Sherrard, Ryanair's Head of Communications, said: "The high fare airlines simply can't compete with Ryanair on price or on customer service either. These latest statistics prove that Ryanair is Europe's undisputed leader, with the best punctuality, the fewest lost bags and the least cancellations. Only Ryanair guarantees the lowest fares and delivers number one customer service". Airline Punctuality Missing bags per 1,000 % pax Completions1 Ryanair 88% 0.4 98.92 Air France 85% 14.9 98.33 Lufthansa 82% 15.4 98.54 Aer Lingus 81% RTP RTP5 Alitalia 79% 14.5 97.56 Easyjet 74% RTP RTP7 British 71% 24.7 96.9 Airways RTP = Refuse to Publish Source: Ryanair, Easyjet, Aer Lingus and AEA published statistics Jan-Mar 2007 Ends. Thursday, 7th June 2007 For reference: Peter Sherrard - Ryanair Pauline McAlester - Murray ConsultantsTel: 00 353 1 812 1228 Tel: 00 353 1 4980 300 This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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