15th Nov 2005 10:00
Ryanair Holdings PLC15 November 2005 RYANAIR CONFIRMED AS EUROPE'S NO.1 ON-TIME AIRLINE & NO.1 FOR FEWEST CANCELLATIONS & LOST BAGGAGE EXTENSION OF 2 MILLION FREE* SEATS SALE Ryanair, Europe's No.1 low fares airline was again today (Tuesday, 15th November2005) confirmed as Europe's most punctual major scheduled carrier when comparedwith the Association of European Airlines (AEA) customer service statistics forthe third quarter July - September 2005. Ryanair also has the fewest lost bagsand fewest flight cancellations of the major European carriers. Speaking today, Ryanair's Head of Communications, Peter Sherrard, said: "Ryanair takes great pride in delivering excellent customer service and the lowest fares in Europe and we are delighted for this to be confirmed by the latest AEA customer service statistics, which puts Ryanair as Europe's No.1 major airline for on-time performance. "The AEA airlines, which include British Airways, Alitalia, Air France and Lufthansa, just can't beat Ryanair's low fares and they can't beat us for customer service either. "From July - September 2005, Ryanair lost 0.54 bags per thousand passengers while BA lost 20.4 bags. In the same period, almost 3 out of every 10 of BA's flights were delayed while only 1 in 10 of Ryanair's was delayed. With performance like this, it is no surprise that Ryanair will carry over 35 million passengers this year. "To celebrate, we are extending our 2 million free seats sale until midnight Thursday 17th November 2005, with seats available for purchase at www.ryanair.com". Ryanair Monthly Statistics - Compared with Association of European Airlines: Ryanair 90.5% 0.54 99.8% SAS 87.9% 10.0 89.9% Lufthansa 85.4% 16.3 99.2% Easyjet 85.0% Refuse To Refuse To Publish Publish Air France 85.0% 16.1 98.9% Austrian 84.0% 16.8 99.5% Alitalia 77.4% 16.9 98.1% British Airways 71.9% 20.4 98.1% Aer Lingus Refuse To Refuse To Refuse To Publish Publish Publish * Flights arriving within 15 minutes of scheduled time ENDS. Tuesday, 15th November 2005 For further information: Peter Sherrard - Ryanair Pauline McAlester - Murray ConsultantsTel: 00 353 1 8121228 Tel: 00 353 1 4980300 This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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