9th Jan 2006 12:00
Ryanair Holdings PLC09 January 2006 RYANAIR'S CUSTOMER SERVICE STATISTICS FOR DECEMBER 2005 Ryanair, Europe's No.1 low fares airline, today (Monday, 9th January 2006)released its customer service statistics for December 2005. Ryanair is committedto publishing customer service statistics each month which again this monthconfirm that Ryanair is No. 1 for Customer Service. €84% of all Ryanair's 18,679 flights during December arrived on time. •Ryanair is the No.1 on-time airline beating Easyjet every week in 2003, 2004 and 2005. •Complaints of less than 1 (0.21) complaint per 1000 passengers. •Mislaid baggage of less than 1 (0.40) mislaid bag per 1000 passengers. On-time flights 90% 84%Complaints per 1 000 pax 0.26 0.21Baggage complaints per 1 000 pax 0.39 0.40Complaints answered with 7 days 100% 100% Ends.Monday, 9th January 2006 For further information: Peter Sherrard - Ryanair Pauline McAlester - Murray ConsultantsTel: 00 353 1 812 1228 Tel: 00 353 1 4980 300 This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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