Result of AGM

FOR

%

AGAINST

%

VOTES TOTAL

VOTES WITHHELD

% OF AVAILABLE VOTING RIGHTS VOTED

1.

TO RECEIVE AND ADOPT THE REPORTS AND ACCOUNTS FOR 2011

647,488,841

98.43

10,338,299

1.57

657,827,140

72.45%

13,305

2.

TO DECLARE A FINAL DIVIDEND

657,833,644

100.00

7,707

0.00

657,841,351

72.45%

7,113

3.

TO APPOINT I A BULL AS A DIRECTOR

656,940,705

99.88

792,194

0.12

657,732,899

72.43%

115,335

4.

TO RE-APPOINT P ERSKINE AS A DIRECTOR

657,024,680

99.89

730,605

0.11

657,755,285

72.44%

94,852

5.

TO RE-APPOINT R I GLYNN AS A DIRECTOR

656,888,834

99.87

856,126

0.13

657,744,960

72.44%

103,770

6.

TO RE-APPOINT R J AMES AS A DIRECTOR

656,981,116

99.88

772,463

0.12

657,753,579

72.44%

94,297

7.

TO RE-APPOINT S BAILEY AS A DIRECTOR

656,018,463

99.74

1,732,170

0.26

657,750,633

72.44%

95,435

8.

TO RE-APPOINT J F JARVIS AS A DIRECTOR

654,864,745

99.56

2,892,887

0.44

657,757,632

72.44%

90,200

9.

TO RE-APPOINT J M KELLY AS A DIRECTOR

656,756,373

99.85

988,715

0.15

657,745,088

72.44%

100,463

10.

TO RE-APPOINT C J RODRIGUES AS A DIRECTOR

656,894,090

99.87

851,415

0.13

657,745,505

72.44%

103,856

11.

TO RE-APPOINT D M SHAPLAND AS A DIRECTOR

656,661,445

99.84

1,028,357

0.16

657,689,802

72.43%

155,996

12.

TO RE-APPOINT ERNST & YOUNG LLP AS AUDITOR

647,098,079

99.49

3,334,932

0.51

650,433,011

71.63%

7,415,701

13.

TO AUTHORISE THE DIRECTORS TO AGREE THE AUDITOR'S REMUNERATION

656,910,957

99.87

878,064

0.13

657,789,021

72.44%

59,120

14.

TO APPROVE THE REMUNERATION REPORT

612,974,182

93.31

43,932,554

6.69

656,906,736

72.34%

937,056

15.

TO AUTHORISE POLITICAL DONATIONS AND EXPENDITURE

653,628,208

99.40

3,943,468

0.60

657,571,676

72.42%

259,392

16.

TO AUTHORISE THE COMPANY TO PURCHASE ITS OWN SHARES

656,646,120

99.95

359,049

0.05

657,005,169

72.35%

840,912

17.

TO AUTHORISE THE DIRECTORS TO ALLOT SHARES

654,194,110

99.77

1,481,715

0.23

655,675,825

72.21%

2,169,484

18.

TO DISAPPLY SECTION 561(1) OF THE COMPANIES ACT 2006

648,650,012

98.64

8,924,117

1.36

657,574,129

72.42%

267,267

19.

TO AUTHORISE THE CALLING OF GENERAL MEETINGS (EXCLUDING ANNUAL GENERAL MEETINGS) BY NOTICE OF AT LEAST 14 CLEAR DAYS

642,375,118

97.66

15,406,937

2.34

657,782,055

72.44%

60,476

20.

TO AMEND THE SAYE SHARE OPTION SCHEME

655,856,620

99.75

1,661,512

0.25

657,518,132

72.41%

325,869