Result of AGM

ORDINARY RESOLUTIONS

VOTES FOR

% VOTES FOR1

VOTES AGAINST

TOTAL VOTES VALIDLY CAST

% OF ISSUED SHARE CAPITAL VOTED1,2,3

VOTES WITHHELD2

Resolution 1:

Report and Accounts

2,461,401,102

99.93

1,610,638

2,463,011,740

68.66

4,181,970

Resolution 2:

Directors' Remuneration Report

2,232,331,635

92.80

173,249,870

2,405,581,505

67.05

61,613,346

Resolution 3:

Payment of final dividend

2,462,094,870

100.00

77,685

2,462,172,555

68.63

5,022,316

Resolution 4:

Re-election of Paul Anderson

2,462,235,135

99.97

643,314

2,462,878,449

68.65

4,316,422

Resolution 5:

Re-election of Michael Hartnall

2,457,420,913

99.78

5,468,478

2,462,889,391

68.65

4,302,007

Resolution 6:

Re-election of Linda Hudson

2,432,273,013

98.86

28,129,449

2,460,402,462

68.58

6,790,409

Resolution 7:

Re-election of Ian King

2,461,813,021

99.96

1,089,016

2,462,902,037

68.65

4,290,834

Resolution 8:

Re-election of Sir Peter Mason

2,433,556,186

99.63

9,003,964

2,442,560,150

68.08

24,634,721

Resolution 9:

Re-election of Richard Olver

2,455,582,476

99.70

7,337,478

2,462,919,954

68.65

4,274,917

Resolution 10:

Re-election of Roberto Quarta

2,202,974,396

90.22

238,936,716

2,441,911,112

68.07

25,283,759

Resolution 11:

Re-election of Nicholas Rose

2,377,707,216

97.35

64,838,613

2,442,545,829

68.08

24,649,042

Resolution 12:

Re-election of Carl Symon

2,404,709,741

97.64

58,162,008

2,462,871,749

68.65

4,323,122

Resolution 13:

Election of Harriet Green

2,456,029,294

99.73

6,768,249

2,462,797,543

68.65

4,397,328

Resolution 14:

Election of Peter Lynas

2,461,820,452

99.96

951,714

2,462,772,166

68.65

4,422,705

Resolution 15:

Election of Paula Rosput Reynolds

2,456,673,573

99.76

6,023,241

2,462,696,814

68.65

4,498,057

Resolution 16:

Reappointment of Auditors

2,396,706,257

98.87

27,286,147

2,423,992,404

67.57

43,202,467

Resolution 17:

Auditors' remuneration

2,429,214,454

99.43

13,885,395

2,443,099,849

68.10

24,065,022

Resolution 18:

Political donations

2,380,225,753

96.73

80,466,294

2,460,692,047

68.59

6,502,824

Resolution 19:

Restricted Share Plan 2011

2,155,600,230

88.56

278,342,041

2,433,942,271

67.84

33,252,580

Resolution 20:

Authority to allot new shares

2,255,525,975

92.99

170,074,401

2,425,600,376

67.61

41,594,495

SPECIAL RESOLUTIONS

VOTES FOR

% VOTES FOR1

VOTES AGAINST

TOTAL VOTES VALIDLY CAST

% OF ISSUED SHARE CAPITAL VOTED1,2,3

VOTES WITHHELD2

Resolution 21:

Disapplication of

pre-emption rights

2,453,425,335

99.63

9,131,732

2,462,557,067

68.64

4,637,804

Resolution 22:

Authority to purchase own shares

2,429,475,108

99.50

12,193,640

2,441,668,748

68.06

25,526,123

Resolution 23:

Notice of general meetings

2,295,562,033

93.47

160,375,371

2,455,937,404

68.46

11,257,467