28th Jan 2010 11:30
NARS
NATIONWIDE ACCIDENT REPAIR SERVICES PLC
("Nationwide" or "the Group")
Renewal & Extension of Major Contract with RSA
Following Nationwide's recent announcement that it has renewed its major contract with RSA Insurance Group plc ("RSA"), the Group is now pleased to provide further details on the contract renewal.
The contract is for a four year term and covers the provision of crash repair services nationally, outside the M25 area. As part of the new contract, RSA will also consolidate its repair provision beyond the London area into much of Nationwide's network. Nationwide will be deploying its existing RSA dedicated repair capacity and this dedicated resource will increase from six centres to nine centres.
The contract was awarded following RSA's rigorous review of its motor repair strategy and the solution now in place will ensure a consistent, compliant and streamlined repair supply chain for RSA. Nationwide has worked together with RSA for over 10 years and the contract renewal and extension demonstrates the Group's ability to offer the best balance of coverage, value, sustainability and service.
The contract will help to underpin Nationwide's trading performance in the current financial year and beyond.
Michael Wilmshurst, Nationwide's CEO, said,
"We are delighted that RSA has renewed and extended our contract. RSA is committed to providing its customers with a high calibre offering and the increase in capacity is testimony to our ability to supply an unequalled service, consistently combining quality and value.
We have worked hard to ensure that we presented a compelling proposition to RSA and we look forward to developing the new opportunities this contract brings to both businesses."
Ian Thompson, Head of Operational Motor Claims at RSA, commented,
"Customer service is at the centre of what we do as an insurer and therefore any decision that we take that may impact this must be taken very seriously. We've been working with Nationwide for over 10 years and their clear commitment to our customers and their dedicated RSA repair centres mean that we can confidently extend our relationship."
Enquiries:
|
Nationwide Accident Repair Services plc |
Michael Wilmshurst, Chief Executive David Loftus, Finance Director |
T: 01993 701 720 |
|
Arbuthnot Securities |
James Steel/ Ben Wells/ Alasdair Younie |
T: 020 7012 2000 |
|
Biddicks |
Katie Tzouliadis/ Sophie Lane |
T: 020 7448 1000 |
|
RSA |
Hannah Green |
T: 020 7337 5625 |
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