29th Jun 2005 06:00
SERVICEPOWER TECHNOLOGIES PLC ("SERVICEPOWER" OR THE "Company") Award of Contracts ServicePower, the recognised market leader in artificial intelligence based,field service scheduling solutions and computer services, today announced theaward of a new contract with Metron North America. The contract provideselectronic dispatching, availability and mobile dispatch to thousands ofsatellite TV installation engineers across the US via its FSS application.This contract follows the model of the recently announced contracts withNational Service Alliance, Inc (NSA) in the US and Elesco in Europe. Metroncentrally co-ordinates a network of independent service companies across the USfor major manufacturers and retailers, thereby providing the single point ofcontact they are looking for. As well as providing the IT infrastructure tomanage Metrons' business, ServicePower will gain access to the network, greatlyextending the Company's authorised servicer network and extending itscapability to deliver revenue through the outsourcing and the recentlyannounced 3G mobile business models.ServicePower expects the three contracts combined to deliver ‚£500,000 in thefirst year and more than ‚£1 million per year thereafter. These contracts arealso significant as they underpin the ServicePower service delivery model.Manufacturers and retailers who currently manage a disparate network ofindependent service organisations have two options if they are to improvecustomer satisfaction and reduce costs. They can either outsource themanagement of the work to an organisation that has good IT infrastructure,keeping control of the work themselves, or they can outsource the work to anorganisation that can provide a total solution. ServicePower is now well placedto pick up transaction revenue or outsourcing revenue whichever option themanufacturers choose to adopt, either directly or through these new clients."This contract with Metron further extends the breath of our service deliverycapability as it brings with it state-of-the-art distribution, logistics andcontact centre services. ServicePower now has more than 40,000 authorisedservicers, making our network one of the largest in the US," commented DavidBrisco, CEO of ServicePower.Note: ServicePower refers to the company and SERVICEPower refers to theproduct.June 29th 2005----------------------------------------------------------------------------------------------------------Contacts:David Brisco, Chief Executive Officer Tel: 0161 476 2277Barry Welck, Non-executive Chairman Tel: 07831 396539ServicePower Technologies PLCMichael Brennan Tel: 020 7071 4300Evolution Securities LimitedENDSERVICEPOWER TECHNOLOGIES PLCRelated Shares:
SVR.L