11th Sep 2007 08:18
Capita Group PLC11 September 2007 11 September 2007 CAPITA PREFERRED PARTNER IN MAJOR SERVICE IMPROVEMENT PROGRAMME FOR NORTH EAST LINCOLNSHIRE COUNCIL A new partnership between North East Lincolnshire Council and The Capita GroupPlc, aimed at improving council services and cutting costs, has receivedapproval from the council's cabinet. The partnership is expected to deliversignificant savings to the council. The total value of the partnership to Capitawill be in the region of £175 million over 12 years, subject to finalnegotiations. The two organisations will work together to improve council services,particularly in the fields of business transformation and property regeneration.A key aspect of the proposal is the creation of a new joint venture company,involving the secondment of 350 council staff into the new organisation. Commenting on the cabinet's decision, Paul Pindar, Chief Executive Officer ofthe Capita Group said: "We are delighted Capita will be working with thisinnovative council, improving customer services in a cost effective manner. Withour strong track record of service transformation, the prospects for thispartnership are positive for North East Lincolnshire Council, its citizens andCapita." Councillor Andrew de Freitas, leader of the Council, said: "The partnership willmake council services more customer-friendly and streamlined, allowing mostresidents' requests to be dealt with at a single 'one stop shop' point ratherthan being passed to different departments. And new information managementsystems will create a more cohesive approach, allowing services to be developedaround the specific needs of those who live and work in the community. Thecontract will also speed up the delivery of the council's regeneration strategy,including key development programs such as the Building Schools For The Futurescheme. And further savings in money and time would be realised by a radicalshake-up of the council's accommodation and working arrangements." -ends- For further information please contact: Shona Nichols, Corporate Communications DirectorTel: 020 7799 1252 Capita press officeCaroline MooneyTel: 020 7654 2152 or 0870 240 0488 (out of hours) Notes to editors: The Capita Group Plc is the UK's leading provider of integrated professionalsupport service solutions. The Group's service capabilities encompass businessprocess outsourcing, (BPO), customer services, administration and support, humanresources, ICT, property consultancy, finance & treasury and consultancydelivered to both public sector and private organisations. With 27,800 employeesat more than 250 offices across the UK, Channel Islands, Ireland and India,Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent ofthe FTSE100 with revenues for 2006 of £1,739 million. Further information on The Capita Group Plc can be found at: www.capita.co.uk This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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