O2 selects Regenersis to support Platinum Service

23 August 2010

Regenersis plc

("Regenersis" or the "Group")

O2 selects Regenersis to support Platinum Service

- Regenersis to provide bespoke and immediate after-sales support to high value O2 consumers -

Regenersis (LSE: RGS) has been selected by O2 to support its high value consumer customer segment with a range of after-sales technical support services. As part of the agreement, Regenersis will provide O2's "Platinum" customers with 'same-day turnaround' and dedicated technical and engineering support for the repair and refurbishment of their equipment. The new service, known as 'O2 Priority Club Platinum' will ensure that some of O2's most valued customers receive the best possible after sales service and support.

Regenersis has developed a bespoke online portal to support the service and technical repairs and refurbishments will be completed on the same day through a secure facility.

Sergio Tansini, Managing Director of Mobile Communications at Regenersis said: 

"Reducing the total cost of after-sales while providing rapid and secure repair solutions, and outstanding customer support are key business imperatives for Regenersis. We are delighted that our solution delivers this for O2 and their Platinum customers."

Paul Kelly, Head of Supply Chain Business Development at O2 said:

"Our Platinum customers quite rightly have high expectations when something goes wrong with their handset. We need to provide a highly tailored service providing the fastest turnaround and best quality. Regenersis worked with our specialist customer services team to develop a solution for us which helps to deliver this."

For further information please contact:

Regenersis plc +44 (0)7789 435 100

Sarah Bond ([email protected])

Arden Partners plc

Steve Douglas +44 (0) 121 423 8900

Financial Dynamics +44 (0)20 7831 3113

Matt Dixon / Nicola Biles / Charles Palmer

About Regenersis

Regenersis (LSE: RGS) is a leading provider of after sales product support services to many of the World's premier technology brands. If a product fails we will fix it, if the product is no longer in use we will find a new market for it and if it is beyond use we will recycle it safely and responsibly. The Company is listed on the Alternative Investment Market (AIM) of the London Stock Exchange, has operations across Europe and Asia, and generates annual revenues of approximately £100m.

www.regenersis.com