20th Dec 2006 19:59
Today's official dedication of the new Verizon Wireless CustomerService and Wireless Data Technical Support Center supports thecompany's commitment to providing the best customer service in thewireless industry. £ The opening of the new center also caps a year of a significantexpansion of the wireless company's presence in New Mexico, includingnew jobs for the Albuquerque community. £ A growing, thriving business £ Verizon Wireless is the wireless leader in customer loyalty and israted at the top of more third-party surveys of customer satisfactionthan any of its competitors. £ The company continues to expand its customer service capabilitiesboth in New Mexico and nationally to serve its growing number ofcustomers. Verizon Wireless recently announced plans for new customerservice centers to open in late 2007 in Huntsville, Alabama andLincoln, Nebraska. £ Now hiring in Albuquerque: continued job growth £ Verizon Wireless has added approximately 800 new full-time datatechnical support and customer service positions in Albuquerquealready this year. £ The company is continuing to recruit and hire employees who have apassion for outstanding customer service. There are also opportunitiesin sales. £ By the end of next year, Verizon Wireless expects to employ morethan 1,700 people in New Mexico in a variety of positions includingdata technical support, customer service, sales and network. £ State-of-the-art-facility £ Verizon Wireless invested $30 million in its Albuquerque center totransform an abandoned building and provide the latest technologiesand amenities for employees. £ The single-story building is nearly the size of four footballfields and features state-of-the-art information technologies,ergonomic equipment and training facilities. It also has an on-siteHealth and Wellness Center, a mother's room and a cafe. £ Investing in network reliability and new technologies £ Verizon Wireless has invested more than $150 million in New Mexicoand El Paso, Texas in the past five years - part of its $35 billionnationwide network investment over the last seven years - to ensurenetwork reliability and expanded coverage, capacity and capabilities. £ In October, Verizon Wireless launched its broadband wireless datanetwork in Albuquerque and Santa Fe. Earlier this month, theEvolution-Data Optimized (EV-DO) network expanded into Gallup andFarmington. The same service will launch in Las Cruces and Alamogordoby year-end. £ More locations to better serve customers £ In 2006, Verizon Wireless added four new company owned- andoperated- retail locations to better serve New Mexico customers. £ Two new locations in Albuquerque, one in Santa Fe and one in LasCruces provide additional convenient locations for customers to shopfor cool new phones, PDAs and accessories. Highly trainedrepresentatives in the stores are also available to provide technicalsupport and customer service for customers. £ Verizon Wireless now has 13 owned and operated retail locations inNew Mexico, including Verizon Wireless in Circuit City. £ About Verizon Wireless £ Verizon Wireless operates the nation's most reliable wirelessvoice and data network, serving 57 million customers. The largest USwireless company and largest wireless data provider, based onrevenues, Verizon Wireless is headquartered in Basking Ridge, N.J.,with 60,000 employees nationwide. The company is a joint venture ofVerizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD).Find more information on the Web at www.verizonwireless.com. Topreview and request broadcast-quality video footage andhigh-resolution stills of Verizon Wireless operations, log on to theVerizon Wireless Multimedia Library atwww.verizonwireless.com/multimedia. Copyright Business Wire 2006Related Shares:
Vodafone