3rd Oct 2007 14:59
Verizon Wireless, the only major carrier with a 30-day networktest-drive pledge that pays for calls if a customer isn't satisfiedand switches to another carrier, announced today that it has activateda new cell site near the town of Fairview, Pa., enhancing coverage inthe city and portions of Erie County. £ This network enhancement enables more Verizon Wireless customersliving in and visiting the area to use their wireless phones to makecalls; send and receive email and text, picture and video messages;and download games and ringtones while enjoying clearer reception andfewer dropped calls. £ The new cell site improves network coverage east along State Route20 from the town of Girard through Fairview to Dutch Road. £ "These network enhancements reflect our ongoing commitment to meetthe growing needs of our customers and to provide them with thereliable, high quality service they expect from Verizon Wireless,"said Roger Tang, president-Ohio/Pennsylvania/West Virginia Region,Verizon Wireless. £ Reliable service is fundamental to customer loyalty, and VerizonWireless boasts the highest customer loyalty in the industry, asmeasured by the company's low percent of customer turnover. £ "The value we offer our customers is closely tied to ourindustry-leading customer retention," Tang said. "Wireless consumerstoday understand that value is not defined by price alone. A majorreason our customers choose Verizon Wireless and stay with us isbecause we offer the nation's most reliable network." £ The new cell site in Erie County is part of Verizon Wireless'continual effort to expand coverage, improve capacity and enhance thequality of its wireless voice and data network in Pennsylvania andthroughout the country. Verizon Wireless has invested more than $40billion since it was formed--more than $5 billion on average everyyear--to increase the coverage and capacity of its national networkand to add new services. More than $140 million of this investment wasspent in Pennsylvania in the first half of 2007. £ About Verizon Wireless £ Verizon Wireless operates the nation's most reliable wirelessvoice and data network, serving 62.1 million customers. The largest USwireless company and largest wireless data provider, based onrevenues, Verizon Wireless is headquartered in Basking Ridge, NJ, with67,000 employees nationwide. The company is a joint venture of VerizonCommunications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find moreinformation on the Web at www.verizonwireless.com. To preview andrequest broadcast-quality video footage and high-resolution stills ofVerizon Wireless operations, log on to the Verizon Wireless MultimediaLibrary at www.verizonwireless.com/multimedia. Copyright Business Wire 2007Related Shares:
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