16th Jul 2007 16:50
Verizon Wireless, the only major carrier with a 30-day networktest-drive pledge that pays for calls if a customer isn't satisfiedand switches to another carrier, announced today that it has activateda new cell site in West Middlesex, Pa., enhancing coverage in portionsof Mercer County. £ This network enhancement enables more Verizon Wireless customersto use their wireless phones to make calls; send and receive email andtext, picture and video messages; and download games and ringtoneswhile enjoying clearer reception and fewer dropped calls. £ The new cell site improves network coverage from just south of thetown of Farrell along the Interstate 60 to Interstate 80. Coverage isalso improved throughout the towns of Wheatland and West Middlesex. £ "This network enhancement reflects our ongoing commitment to meetthe growing needs of our customers and to provide them with thereliable, high quality service they expect from Verizon Wireless,"said Roger Tang, president - Ohio/Pennsylvania/West Virginia Region,Verizon Wireless. £ Reliable service is fundamental to customer loyalty, and VerizonWireless boasts the highest customer loyalty in the industry. Duringthe first quarter of 2007, only 1.08 percent of its customersdisconnected their service, a figure well below the industry average. £ "The value we offer our customers is closely tied to ourindustry-leading customer retention," Tang said. "Wireless consumerstoday understand that value is not defined by price alone. A majorreason our customers choose Verizon Wireless and stay with us isbecause we offer the nation's most reliable network." £ This new cell site in Mercer County is part of Verizon Wireless'continual effort to expand coverage, improve capacity and enhance thequality of its wireless voice and data network in Pennsylvania andthroughout the country. Verizon Wireless has invested $39 billion inthe last seven years--$5 billion on average every year since thecompany was formed--to increase the coverage and capacity of itsnational network and to add new services. Nearly $140 million of thisinvestment was spent in Pennsylvania in the first half of 2007 tomaintain and enhance its network. £ About Verizon Wireless £ Verizon Wireless operates the nation's most reliable wirelessvoice and data network, serving more than 60.7 million customers. Thelargest U.S. wireless company and largest wireless data provider,based on revenues, Verizon Wireless is headquartered in Basking Ridge,NJ, with 65,000 employees nationwide. The company is a joint ventureof Verizon Communications (NYSE:VZ) and Vodafone (NYSE:VOD)(LSE:VOD).Find more information on the Web at www.verizonwireless.com. Topreview and request broadcast-quality video footage andhigh-resolution stills of Verizon Wireless operations, log on to theVerizon Wireless Multimedia Library atwww.verizonwireless.com/multimedia. Copyright Business Wire 2007Related Shares:
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