22nd May 2013 07:00
Embargoed for release until 7.00 am 22 May 2013
Quindell Portfolio Plc
("Quindell" or the "Group")
Major UK Contract Win
Quindell Portfolio Plc (AIM: QPP.L), the provider of sector leading expertise in software, consultancy and technology enabled outsourcing in its key markets, being Insurance, Telecommunications and their Related Sectors, is pleased to announce the signing of a new five year contract, with on-going maintenance and support, for its market leading ICE Challenger software suite of Policy, Claims, Analytics and Napier rating engine, with one of the top ten UK motor insurers.
The signing of the contract follows a competitive tender and included extensive evaluation and proof of concept.
The initial licenses and maintenance are worth circa £3.5million with multi-million pound service revenues and on-going support during the minimum five year term.
The contract will see Quindell provide the insurer with a complete integrated technology platform for its UK operation. The initial benefits from the implementation of the Challenger ICE Solution Set will be significant indemnity spend savings and increased productivity and these will commence in the latter half of 2013. Challenger ICE Policy will provide the insurer with the ability to design and launch products within days if they so choose.
The Quindell Challenger ICE Solution Set provides a fully web-enabled end-to-end policy and claims administration solution for all lines of general insurance business. The solution enables automation of current manual processes to improve accuracy, faster settlement and more effective customer service together with management information and real-time analytics to assist in managing the client's business.
Quindell's software was recently recognised among the leading European providers of Insurance Claims Systems in Celent Claims Systems Vendors: European General Insurance 2012.
Robert Thomson, Chief Executive Software and Consultancy Solutions Division of Quindell, said: "Quindell's strategy for technology has been planned over a significant period of time and is now having real traction in the marketplace. Our solutions can be implemented quickly, giving control to the business user to manage the system going forward. This contract for all of our technology components with such a large UK insurer validates our strategy. We are delighted to have the insurer as a customer and look forward to a successful implementation, providing them with the platform for the successful development of their business."
For further information:
Quindell Portfolio PlcRobert Thomson, Chief Executive Software and Consultancy Solutions Division Laurence Moorse, Group Finance Director | Tel: 01489 864206 Tel: 01489 864205 |
Cenkos Securities plcNominated Adviser and BrokerStephen Keys / Adrian Hargrave (Corporate Finance) Alex Aylen / Andy Roberts (Sales)
| Tel: 020 7397 8900
|
Media EnquiriesRedleaf Polhill Limited Rebecca Sanders-Hewett Jenny Bahr |
Tel: 020 7382 4730 |
Notes to Editors:
About Quindell Portfolio Plc
Quindell Portfolio Plc is a provider of sector leading expertise in Software, Consulting and Technology Enabled Outsourcing in its key markets being Insurance, Telecommunications and their Related Sectors. Quindell joined the market through Mission Capital Plc, now renamed Quindell Portfolio Plc. The Company was readmitted to the market on 17 May 2011 following the acquisition of Quindell Limited prior to the immediate acquisition of Quindell's technology and outsourcing partners. In December 2011, Mobile Doctors Group Plc was acquired increasing 2012 run-rate revenue to over £50 million. On the 1 April 2012, Ai Claims Solutions Plc became a subsidiary of Quindell, increasing run rate revenue to over £150 million. Post gaining approval by the Solicitors Regulation Authority and the acquisition of our legal businesses in December 2012, including the law firm Silverbeck Rymer, Quindell finished 2012 with run rate revenue of more than £300 million.
Our Industry Sectors
In today's digital world the line between traditional industry sectors continues to blur, however the focus on tight service management is common to them all. We believe that excellent customer service, tight cost control and integrated supply chain management is not the prerogative of any single industry sector and with our solutions in multiple industry sectors savings of over 20% against industry norms are being delivered to the bottom line.
Our Solutions
The pressures on an organisation can come simultaneously from multiple directions including the need to add customers, increase wallet share, reduce costs and improve customer satisfaction. At Quindell we have the People, the Processes and the Supply Chains, underpinned by our sophisticated Champion and Challenger Business Process Management Technology Platform and Industry Solutions to help our customers tackle these efficiently and effectively.
With a clear understanding that having the best products and services on offer is not always enough and that getting your customers to use or adopt them is key, effective conversion lies at the core of our unique Champion and Challenger tools and techniques. Using these solutions Quindell has helped its customers achieve sales and service conversion rates ranging from 75% to 90%, way above industry norms. But life does not stand still, and complacency can kill any business, so the embedded Champion and Challenger continual improvement focus of our Learning Solutions is at the heart of all we offer. Using our industry insight and expertise, Quindell takes the holistic view of our client's challenges.
For example, when considering the Insurance industry today where 50% of the cost of an auto claim is associated with Personal Injury, including legal services, medical reporting and rehabilitation, it is clear that an organisation will not be able to achieve the levels of savings and customer satisfaction desired without addressing the injury to the driver as well as the repair of the vehicle. This is why at Quindell we have designed our insurance solutions and supply chains to address the full end to end cycle, with the ability and expertise to treat an injured party as well as repairing their vehicle. This makes Quindell a truly unique and ethically based proposition for the insurance industry today.
Our Customers
Quindell Portfolio's companies have worked with over 2000 brands from Small to Medium Enterprises and Blue-chip organisations around the globe. Today we count a number of the world's top Insurance and Telecommunications blue chip companies within our client base, as well as hundreds of customer centric organisations working in both the distribution and supply of their services.
Our award winning Business Transformational, Software, Consulting and Outsourcing Solutions are recognised as delivering significant savings and additional sales to our customers every year.
For further information, please visit www.quindell.com
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