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Interim Report - 15x of 25

10th Aug 2012 16:31

RNS Number : 6291J
HSBC Holdings PLC
10 August 2012
 



Credit quality of financial instruments

The five classifications describing the credit quality of our lending, debt securities portfolios and derivatives are set out in the Appendix to Risk on page 183 and defined on page 191 of the Annual Report and Accounts 2011. Additional credit quality information in respect of our consolidated holdings of ABSs is provided on page 154.

During 2011, we amended our presentation of impaired loans for portfolios with significant levels of forbearance to provide more relevant information on the effect of forbearance on the credit risk of loans and advances. This change in presentation does not affect the accounting policy for the recognition of loan impairment allowances. Further details are provided on page 146.

For the purpose of the following disclosure, retail loans which are past due up to 89 days and are not otherwise classified as impaired in accordance with our disclosure convention (see page 146), are not disclosed within the expected loss ('EL') grade to which they relate, but are separately classified as past due but not impaired.

 

Distribution of financial instruments by credit quality

 

Neither past due nor impaired

 

Past due

 

 

 

Impair-

 

 

 

 

 

 

 

Satisfac-

 

Sub-

 

but not

 

 

 

ment

 

 

 

Strong

 

Good

 

tory

 

standard

 

impaired

 

Impaired

allowances18

Total

 

US$m

 

US$m

 

US$m

 

US$m

 

US$m

 

US$m

 

US$m

 

US$m

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June 2012

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and balances at centralbanks ................................

146,337

 

1,364

 

210

 

-

 

-

 

-

 

 

 

147,911

Items in the course of collection from other banks ..........................................

10,628

 

173

 

274

 

-

 

-

 

-

 

 

 

11,075

Hong Kong Governmentcertificates of indebtedness

21,283

 

-

 

-

 

-

 

-

 

-

 

 

 

21,283

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading assets19 ....................

242,618

 

68,646

 

49,377

 

711

 

 

 

 

 

 

 

361,352

- treasury and other eligible bills ..............................

26,256

 

2,726

 

1,116

 

-

 

 

 

 

 

 

 

30,098

- debt securities .................

97,559

 

14,196

 

19,458

 

350

 

 

 

 

 

 

 

131,563

- loans and advances:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to banks .......................

60,832

 

26,423

 

7,474

 

101

 

 

 

 

 

 

 

94,830

to customers ................

57,971

 

25,301

 

21,329

 

260

 

 

 

 

 

 

 

104,861

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial assets designated atfair value19 ........................

8,356

 

5,438

 

608

 

133

 

 

 

 

 

 

 

14,535

- treasury and other eligible bills ..............................

77

 

-

 

14

 

-

 

 

 

 

 

 

 

91

- debt securities .................

8,228

 

5,359

 

520

 

131

 

 

 

 

 

 

 

14,238

- loans and advances:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to banks .......................

51

 

-

 

74

 

2

 

 

 

 

 

 

 

127

to customers ................

-

 

79

 

-

 

-

 

 

 

 

 

 

 

79

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Derivatives19 ........................

271,850

 

53,347

 

27,875

 

2,862

 

 

 

 

 

 

 

355,934

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loans and advances held at amortised cost ...................

611,942

 

259,989

 

217,188

 

26,981

 

17,517

 

40,832

 

(17,273)

 

1,157,176

- to banks .........................

142,693

 

28,284

 

10,531

 

639

 

12

 

88

 

(56)

 

182,191

- to customers20 ................

469,249

 

231,705

 

206,657

 

26,342

 

17,505

 

40,744

 

(17,217)

 

974,985

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial investments ...........

330,781

 

27,343

 

23,265

 

3,456

 

-

 

2,205

 

 

 

387,050

- treasury and other similar bills ..............................

62,669

 

4,691

 

4,093

 

99

 

-

 

-

 

 

 

71,552

- debt securities .................

268,112

 

22,652

 

19,172

 

3,357

 

-

 

2,205

 

 

 

315,498

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Assets held for sale ...............

4,677

 

1,365

 

3,125

 

665

 

449

 

366

 

(106)

 

10,541

- disposal groups ...............

4,632

 

1,365

 

3,125

 

665

 

447

 

255

 

(106)

 

10,383

- non-current assets held for sale .............................

45

 

-

 

-

 

-

 

2

 

111

 

-

 

158

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other assets ..........................

11,908

 

7,672

 

12,403

 

1,604

 

290

 

520

 

 

 

34,397

- endorsements and acceptances ..................

2,172

 

4,807

 

4,849

 

945

 

5

 

4

 

 

 

12,782

- accrued income and other

9,736

 

2,865

 

7,554

 

659

 

285

 

516

 

 

 

21,615

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1,660,380

 

425,337

 

334,325

 

36,412

 

18,256

 

43,923

 

(17,379)

 

2,501,254

 

Distribution of financial instruments by credit quality (continued)

 

Neither past due nor impaired

Past due

Impair-

 

Satisfac-

Sub-

but not

ment

 

Strong

Good

tory

standard

impaired

Impaired7

allowances18

Total

 

US$m

US$m

US$m

US$m

US$m

US$m

US$m

US$m

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June 2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and balances at centralbanks ................................

66,860

 

999

 

229

 

130

 

-

 

-

 

 

 

68,218

Items in the course of collection from other banks ..........................................

14,107

 

658

 

291

 

2

 

-

 

-

 

 

 

15,058

Hong Kong Governmentcertificates of indebtedness

19,745

 

-

 

-

 

-

 

-

 

-

 

 

 

19,745

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading assets19 ....................

318,456

51,432

62,735

5,609

438,232

- treasury and other eligible bills ..............................

21,488

1,197

1,214

-

23,899

- debt securities .................

173,233

10,726

22,215

2,631

208,805

- loans and advances:

to banks .......................

73,490

20,773

4,347

1,524

100,134

to customers ................

50,245

18,736

34,959

1,454

105,394

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial assets designated atfair value19 ........................

7,856

5,356

6,700

65

19,977

- treasury and other eligible bills ..............................

207

-

-

-

207

- debt securities .................

6,660

5,085

6,686

65

18,496

- loans and advances:

to banks .......................

70

271

14

-

355

to customers ................

919

-

-

-

919

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Derivatives19 ........................

211,625

34,718

11,096

3,233

260,672

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loans and advances held at amortised cost ...................

695,086

302,837

186,904

31,426

22,166

44,406

(18,894)

1,263,931

- to banks .........................

182,273

35,168

7,666

785

116

197

(162)

226,043

- to customers20 ................

512,813

267,669

179,238

30,641

22,050

44,209

(18,732)

1,037,888

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial investments ...........

351,940

24,373

25,631

4,103

-

2,603

408,650

- treasury and other similar bills ..............................

54,771

3,370

3,479

44

-

-

61,664

- debt securities .................

297,169

21,003

22,152

4,059

-

2,603

346,986

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other assets ..........................

11,982

7,285

15,106

1,525

637

254

36,789

- endorsements and acceptances ..................

1,801

4,228

4,776

499

16

18

11,338

- accrued income and other

10,181

3,057

10,330

1,026

621

236

25,451

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1,697,657

427,658

308,692

46,093

22,803

47,263

(18,894)

2,531,272

 

 

Neither past due nor impaired

Past due

Impair-

Satisfac-

Sub-

but not

ment

Strong

Good

tory

standard

impaired

Impaired

allowances18

Total

US$m

US$m

US$m

US$m

US$m

US$m

US$m

US$m

At 31 December 2011

Cash and balances at central banks ...............................

126,926

2,678

263

35

-

-

 

 

129,902

Items in the course of collection from other banks .........................................

7,707

150

350

1

-

-

 

 

8,208

Hong Kong Government certificates of indebtedness

20,922

-

-

-

-

-

 

 

20,922

Trading assets19 ...................

231,594

37,182

39,171

1,502

309,449

- treasury and other eligible bills .............................

33,199

538

564

8

34,309

- debt securities ..............

103,163

8,497

18,188

639

130,487

- loans and advances:

to banks ......................

49,021

20,699

5,186

619

75,525

to customers ...............

46,211

7,448

15,233

236

69,128

Financial assets designated atfair value19 .......................

7,176

4,728

830

192

12,926

- treasury and other eligible bills .............................

123

-

-

-

123

- debt securities ...............

6,148

4,728

767

191

11,834

- loans and advances:

to banks ......................

55

-

63

1

119

to customers ...............

850

-

-

-

850

Derivatives19 .......................

279,557

45,858

18,627

2,337

346,379

Loans and advances held at amortised cost .................

609,081

245,352

194,661

28,210

20,009

41,739

(17,636)

1,121,416

- to banks ........................

144,815

28,813

6,722

568

39

155

(125)

180,987

- to customers20 ..............

464,266

216,539

187,939

27,642

19,970

41,584

(17,511)

940,429

Financial investments ..........

340,173

24,757

22,139

3,532

-

2,233

392,834

- treasury and other similar bills .............................

58,627

3,348

3,144

104

-

-

65,223

- debt securities ...............

281,546

21,409

18,995

3,428

-

2,233

327,611

Assets held for sale ..............

14,365

12,587

7,931

536

2,524

1,479

(1,614)

37,808

- disposal groups ..............

14,317

12,587

7,931

536

2,522

1,467

(1,614)

37,746

- non-current assets held for sale .............................

48

-

-

-

2

12

-

62

Other assets .........................

11,956

6,526

12,379

1,193

421

517

32,992

- endorsements and acceptances ................

1,789

4,075

4,629

504

10

3

11,010

- accrued income and other .........................................

10,167

2,451

7,750

689

411

514

21,982

1,649,457

379,818

296,351

37,538

22,954

45,968

(19,250)

2,412,836

For footnotes, see page 180.

We assess credit quality on all financial instruments which are subject to credit risk. The balance of these financial instruments at 30 June 2012 was US$2,501bn, of which US$1,661bn or 66% were classified as 'strong'. This percentage was broadly in line with 31 December 2011. The proportion of financial instruments classified as 'good' and 'satisfactory' remained broadly stable at 17% and 13%, respectively. The proportion of 'sub-standard' financial instruments remained low at 1% at 30 June 2012.

Loans and advances held at amortised cost on which credit quality has been assessed increased by 3% to US$1,157bn. At 30 June 2012, 75% of the Group's lending balances were classified as either 'strong' or 'good', broadly in line with the end of 2011.

Financial investments on which credit quality is assessed were US$387bn at 30 June 2012, compared with US$393bn at 31 December 2011. The majority of the Group's exposure was in the form of available-for-sale debt securities issued by government and government agencies classified as 'strong' and this proportion was broadly in line with the end of 2011.

Derivative assets on which credit quality has been assessed increased by 3% to US$356bn compared with 31 December 2011. This rise was mainly in Europe, driven by a significant rise in the fair value of interest rate contracts due to downward movements of yield curves in major currencies, reflecting the ongoing monetary response to the economic weakness and turmoil in the eurozone. The proportion of balances classified as 'strong' declined marginally from 81% at the end of 2011 to 76% at 30 June 2012 and the proportion of 'satisfactory' balances increased from 5% to 8%.

Trading assets on which credit quality has been assessed grew by 17% to US$361bn from 31 December 2011, as client activity increased from the subdued levels seen in the second half of 2011. This resulted in higher reverse repo and equity securities balances as well as a rise in settlement account balances, which vary significantly in proportion to the level of trading activity. The proportion of balances classified as 'strong' declined despite an overall increase in total balances classified as 'strong'. This reflected a rise in the reverse repo transactions with counterparties classified as 'good' and 'satisfactory', as well as the downgrade of certain eurozone countries which resulted in the movement of related debt securities balances from 'strong' to 'good'.

Cash and balances at central banks, on which credit quality has been assessed, increased by 14% to US$148bn, reflecting the deposit of surplus liquidity in Europe with the local central bank. Substantially all of the Group's cash and balances at central banks were classified as 'strong', with the most significant concentrations in Europe and North America.

Assets held for sale on which credit quality has been assessed declined, with reductions across all classifications, following the completion of the sale of our Card and Retail Services business in the US.

Past due but not impaired gross financial instruments

Past due but not impaired loans are those for which the customer is in the early stages of delinquency and has failed to make a payment, or a partial payment, in accordance with the contractual terms of the loan agreement. This is typically where a loan is past due up to 89 days and there are no other indicators of impairment.

Further examples of exposures past due but not impaired include individually assessed mortgages that are in arrears 90 days or more where there are no other indicators of impairment, but where the value of collateral is sufficient to repay both the principal debt and all potential interest for at least one year; and short‑term trade facilities past due more than 90 days for technical reasons such as delays in documentation, but where there is no concern over the creditworthiness of the counterparty. Where groups of loans are collectively assessed for impairment, collective impairment allowances are recognised for loans classified as past due but not impaired.

At 30 June 2012, US$17.5bn of loans and advances held at amortised cost were classified as past due but not impaired (31 December 2011: US$20.0bn; 30 June 2011: US$22.2bn). The largest concentration of these balances was in HSBC Finance. The decrease in 2012 was primarily due to lower lending balances resulting in a reduction in early stage delinquency in the CML portfolio.

 

Past due but not impaired gross loans and advances to customers and banks by geographical region

Europe

Hong

Kong

Rest of Asia-

Pacific

MENA

North

America

Latin America

Total

US$m

US$m

US$m

US$m

US$m

US$m

US$m

At 30 June 2012 ...........................

2,259

1,084

2,548

980

7,874

2,772

17,517

At 30 June 20117 ............................

2,528

1,071

2,377

1,292

11,447

3,451

22,166

At 31 December 2011 .....................

1,990

1,107

2,319

1,165

10,216

3,212

20,009

For footnote, see page 180.

 

Past due but not impaired gross loans and advances to customers and banks by industry sector

At 30 June 2012

At 30 June

20117

At31 December 2011

US$m

US$m

US$m

Banks ................................................................................................................

12

116

39

Customers .........................................................................................................

17,505

22,050

19,970

Personal ........................................................................................................

12,153

16,689

13,951

Corporate and commercial .............................................................................

5,011

5,047

5,855

Financial ........................................................................................................

341

314

164

17,517

22,166

20,009

For footnote, see page 180.

Ageing analysis of days past due but not impaired gross financial instruments

Up to 29 days

30-59 days

60-89 days

90-179 days

180 days

and over

Total

US$m

US$m

US$m

US$m

US$m

US$m

At 30 June 2012

Loans and advances held at amortised cost ..

13,137

2,903

1,307

79

91

17,517

- to banks ................................................

12

12

- to customers .........................................

13,125

2,903

1,307

79

91

17,505

Assets held for sale1 .....................................

270

116

50

6

7

449

- disposal groups ......................................

270

114

50

6

7

447

- non-current assets held for sale .............

2

2

Other assets .................................................

168

39

30

10

43

290

- endorsements and acceptances ..............

3

1

1

5

- other ....................................................

165

38

30

10

42

285

13,575

3,058

1,387

95

141

18,256

At 30 June 2011

Loans and advances held at amortised cost7 .

16,125

3,808

1,911

185

137

22,166

- to banks ................................................

116

-

-

-

-

116

- to customers .........................................

16,009

3,808

1,911

185

137

22,050

Other assets .................................................

317

166

72

30

52

637

- endorsements and acceptances ..............

13

1

-

-

2

16

- other ....................................................

304

165

72

30

50

621

16,442

3,974

1,983

215

189

22,803

At 31 December 2011

Loans and advances held at amortised cost ..

14,239

3,680

1,727

223

140

20,009

- to banks ................................................

39

-

-

-

-

39

- to customers .........................................

14,200

3,680

1,727

223

140

19,970

Assets held for sale1 .....................................

1,563

644

307

8

2

2,524

- disposal groups ......................................

1,563

644

307

7

1

2,522

- non-current assets held for sale .............

-

-

-

1

1

2

Other assets .................................................

225

80

37

22

57

421

- endorsements and acceptances ..............

7

2

-

1

-

10

- other ....................................................

218

78

37

21

57

411

16,027

4,404

2,071

253

199

22,954

For footnotes, see page 180.

Renegotiated loans and forbearance

Current policies and procedures regarding renegotiated loans and forbearance are described in the Appendix to Risk on page 183.

 

The contractual terms of a loan may be modified for a number of reasons including changing market conditions, customer retention and other factors not related to the current or potential credit deterioration of a customer. When the contractual payment terms of a loan have been modified because we have significant concerns about the borrower's ability to meet contractual payments when due, these loans are classified as 'renegotiated loans'. For the purposes of this disclosure the term 'forbearance' is synonymous with the renegotiation of loans for these purposes.

Renegotiated loans and advances to customers

At 30 June 2012

 

Neither past due nor impaired

Past due but not impaired

Impaired

Total

 

US$m

US$m

US$m

US$m

 

 

Retail .................................................................................

8,007

3,532

19,229

30,768

 

First lien residential mortgages........................................

5,841

2,842

16,096

24,779

 

Other personal ...............................................................

2,166

690

3,133

5,989

 

 

Commercial real estate........................................................

2,392

30

3,216

5,638

 

Corporate and commercial..................................................

4,387

401

3,993

8,781

 

Financial ............................................................................

261

-

560

821

 

Governments .....................................................................

44

-

117

161

 

 

15,091

3,963

27,115

46,169

 

 

Total renegotiated loans and advances to customers as a percentageof total gross loans and advances to customers ...............................................................................................

4.7%

 

At 30 June 2011

At 31 December 2011

 

Neither past due nor impaired

Past due but not impaired

Impaired

Total

Neither past due nor impaired

Past due but not impaired

Impaired

Total

US$m

US$m

US$m

US$m

US$m

US$m

US$m

US$m

Retail .........................

8,504

4,074

20,454

33,032

8,133

4,401

19,125

31,659

First lien residentialmortgages ...........

5,595

3,123

16,872

25,590

5,916

3,560

15,932

25,408

Other personal ........

2,909

951

3,582

7,442

2,217

841

3,193

6,251

Commercial real estate

2,697

10

2,659

5,366

2,793

9

3,248

6,050

Corporate and commercial..............

4,092

342

3,141

7,575

3,432

461

3,376

7,269

Financial ....................

341

-

552

893

249

-

491

740

Governments ..............

116

-

21

137

113

2

132

247

15,750

4,426

26,827

47,003

14,720

4,873

26,372

45,965

Total renegotiated loans and advances to customers as a percentageof total gross loans and advances to customers .........................

4.4%

4.8%

 

Renegotiated loans and advances to customers by geography

At

At

At

30 June

30 June

31 December

2012

2011

2011

US$m

US$m

US$m

Europe .............................................................................................

12,423

11,250

11,464

Hong Kong ......................................................................................

419

478

447

Rest of Asia-Pacific ..........................................................................

445

608

448

Middle East and North Africa ...........................................................

2,649

2,095

2,655

North America .................................................................................

27,528

29,761

28,475

Latin America ..................................................................................

2,705

2,811

2,476

46,169

47,003

45,965

Total impairment allowances on renegotiated loans .........................

7,350

8,899

7,670

Individually assessed .....................................................................

2,422

1,989

2,311

Collectively assessed .....................................................................

4,928

6,910

5,359

 

Renegotiated loans totalled US$46.2bn at 30 June 2012 (30 June 2011: US$47.0bn; 31 December 2011: US$46.0bn). The most significant portfolio of renegotiated loans remains in North America and, at 30 June 2012, amounted to US$27.5bn or 60% of total renegotiated loans

(30 June 2011: US$29.8bn or 63%; 31 December 2011: US$28.5bn or 62%), substantially all of which were retail loans held by HSBC Finance. Of the total renegotiated loans in North America, US$17.9bn were presented as impaired at 30 June 2012 (30 June 2011: US$19.2bn; 31 December 2011: US$17.8bn),

and the ratio of total impairment allowances to impaired loans at 30 June 2012 was 27% (30 June 2011: 34%; 31 December 2011: 28%).

Europe is the next largest portfolio of renegotiated loans which, at 30 June 2012, amounted to US$12.4bn (30 June 2011: US$11.3bn; 31 December 2011: US$11.5bn), constituting 27% of total renegotiated loans (30 June 2011: 24%; 31 December 2011: 25%). Of the total renegotiated loans in Europe, US$6.2bn were presented as impaired at 30 June 2012 (30 June 2011: US$5.4bn; 31 December 2011: US$6.0bn), and the ratio of total impairment allowances to impaired loans at 30 June 2012 was 27% (30 June 2011: 30%; 31 December 2011: 30%). Renegotiated balances in Europe were largely concentrated in the commercial real estate sector 38% (30 June 2011: 40%; 31 December 2011: 41%) and the corporate and commercial sector 38% (30 June 2011: 34%; 31 December 2011: 32%). The commercial real estate sector, particularly in the UK, continued to face weakening in property values and a reduction in institutions funding commercial real estate lending. The commercial real estate mid-market sector continued to experience higher levels of renegotiation activity than is evident with larger corporates, where borrowers are generally better capitalised and have access to wider funding market opportunities. In all cases, in assessing the acceptability of renegotiated loans, we consider the

ability to service interest as a minimum and reduce capital repayments if possible. Despite Europe and the UK, in particular, holding the single largest retail lending portfolio in the Group, renegotiations of retail loans in this region were limited due to the quality of the residential mortgage book.

The balance of renegotiated loans in the Middle East and North Africa and Latin America (primarily in Mexico and Brazil) remained predominately concentrated in the corporate and commercial sectors. Forbearance in Hong Kong and Rest of Asia-Pacific remained insignificant.

HSBC Finance loan modifications and re‑ageing

HSBC Finance maintains loan modification and re‑age ('loan renegotiation') programmes in order to manage customer relationships, improve collection opportunities and, if possible, avoid foreclosure. For further details on HSBC Finance's loan renegotiation programmes, see page 131 of the Annual Report and Accounts 2011.

 

At 30 June 2012, renegotiated real estate secured accounts represented 85% (30 June 2011: 86%; 31 December 2011: 86%) of North America's total renegotiated loans, and US$15.6bn (30 June 2011: US$17.4bn; 31 December 2011: US$16.0bn) of renegotiated real estate secured loans in HSBC Finance were classified as impaired.

Gross loan portfolio of HSBC Finance real estate secured accounts

Re-aged21

Modified

and re-aged

Modified

Total re-

negotiated

loans

Total non-

renegotiated

loans

Total

gross

loans

Total

impair-

ment

allowances

Impair-

ment

allowances/

gross loans

US$m

US$m

US$m

US$m

US$m

US$m

US$m

%

30 June 2012 ............

9,906

12,171

1,293

23,370

17,860

41,230

4,884

12

30 June 2011 ..............

10,507

13,460

1,757

25,724

21,548

47,272

4,504

10

31 December 2011 .....

10,265

12,829

1,494

24,588

19,540

44,128

5,088

12

For footnote, see page 180.

 

Number of renegotiated real estate secured accounts remaining in HSBC Finance's portfolio

Number of renegotiated loans

Re-aged

Modified

and re-aged

Modified

Total

(000s)

(000s)

(000s)

(000s)

30 June 2012 ...................................................................

118

109

13

240

30 June 2011 .....................................................................

122

113

17

252

31 December 2011 .............................................................

121

112

14

246

 

During the half-year to 30 June 2012, the aggregate number of renegotiated loans reduced, despite renegotiation activity continuing, due to the run-off of the portfolio. Within the constraints of our Group credit policy, HSBC Finance's policies allow for multiple renegotiations under certain circumstances, and a number of accounts received a second (or further) renegotiation during the year which are not duplicated in the statistics presented above. These statistics present a loan as an addition to the volume of renegotiated loans on its first renegotiation only. At 30 June 2012, renegotiated loans were 57% (30 June 2011: 55%; 31 December 2011: 56%) of HSBC Finance's real estate secured accounts.

Corporate and commercial forbearance

For the current policies and procedures regarding forbearance in the corporate and commercial sector, see page 188 in the Annual Report and Accounts 2011.

 

In the corporate and commercial sector, the increase of US$1,512m in renegotiated loans for the half-year ended 30 June 2012 compared with the end of 2011 was a result of increased forbearance activity in Europe, Middle East and North Africa and Latin America. In Europe the increases primarily related to CMB customers in the UK. In Middle East and North Africa, the increase was due largely to two significant individual loan renegotiations for UAE based borrowers, the larger of the two being cash secured. In Latin America the increase was largely related to Brazil due to a small number of larger corporate restructurings and increased restructuring activity in Business Banking.

In the commercial real estate sector the balance of renegotiated loans decreased by US$412m, compared with the end of 2011, mainly in the Middle East and North Africa. This predominately related to a decrease in balances for a single CMB customer in Bahrain.

Impaired loans

During 2011 we adopted a revised disclosure convention for the presentation of impaired loans and advances for geographical regions with significant levels of forbearance. The previous impaired loans disclosure convention was that impaired loans and advances were those classified as customer risk rating ('CRR') 9, CRR 10, EL 9 or EL 10 and all retail loans 90 days or more past due, unless individually they had been assessed as not impaired. Our current impaired loan disclosure convention is described below.

Impaired loans and advances are those that meet any of the following criteria:

·; loans and advances classified as CRR 9, CRR 10, EL 9 or EL 10 (a description of our internal credit rating grades is provided on page 184);

·; retail exposures 90 days or more past due, unless individually they have been assessed as not impaired; or

·; renegotiated loans and advances that have been subject to a change in contractual cash flows as a result of a concession which the lender would not otherwise consider, and where it is probable that without the concession the borrower would be unable to meet its contractual payment obligations in full, unless the concession is insignificant and there are no other indicators of impairment. Renegotiated loans remain classified as impaired until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows, and there are no other indicators of impairment.

For loans that are assessed for impairment on a collective basis, the evidence to support reclassification as no longer impaired typically comprises a history of payment performance against the original or revised terms, depending on the nature and volume of forbearance and the credit risk characteristics surrounding the renegotiation. For loans that are assessed for impairment on an individual basis, all available evidence is assessed on a case by case basis.

In HSBC Finance, where a significant majority of HSBC's loan forbearance activity occurs, the demonstrated history of payment performance is with reference to the original terms of the contract, reflecting the higher credit risk characteristics of this portfolio. The payment performance periods are monitored to ensure they remain appropriate to the levels of recidivism observed within the portfolio.

Further disclosure about loans subject to forbearance is provided on page 143. Renegotiated loans and forbearance disclosures are subject to evolving industry practice and regulatory guidance.

Impaired loan comparative data at 30 June 2011 have been restated to reflect the revised impaired loans disclosure convention. The following table shows the effect of the restatement on 30 June 2011 total reported impaired loans and advances to customers.

The impaired loan comparative data at 31 December 2011 were previously published in accordance with the revised disclosure convention. For further details see page 133 of the Annual Report and Accounts 2011.

Impaired loans and advances to customers

At

30 June

2011

US$m

Previous disclosure convention ..........................................................................................................................

25,982

Reclassified from neither past due nor impaired .................................................................................................

11,341

Europe ..........................................................................................................................................................

675

Middle East and North Africa ........................................................................................................................

71

North America ..............................................................................................................................................

9,602

Latin America ...............................................................................................................................................

993

Reclassified from past due but not impaired .......................................................................................................

6,886

Europe ..........................................................................................................................................................

-

Middle East and North Africa ........................................................................................................................

28

North America ..............................................................................................................................................

6,708

Latin America ...............................................................................................................................................

150

Revised disclosure convention ...........................................................................................................................

44,209

 

Impairment of loans and advances

Impaired loans and advances to customers and banks by industry sector

Impaired loans and advances at 30 June 2012

Impaired loans and advancesat 30 June 20117

Impaired loans and advancesat 31 December 2011

Individ- ually assessed

Collect- ively assessed

Total

Individ- ually assessed

Collect- ively assessed

Total

Individ- ually assessed

Collect- ively assessed

Total

US$m

US$m

US$m

US$m

US$m

US$m

US$m

US$m

US$m

Banks ............................

88

-

88

197

-

197

155

-

155

Customers ......................

16,973

23,771

40,744

15,794

28,415

44,209

16,554

25,030

41,584

- personal ..................

2,280

23,211

25,491

2,198

27,144

29,342

2,473

24,070

26,543

- corporate and commercial ................

13,692

560

14,252

12,396

1,268

13,664

12,898

960

13,858

- financial ..................

1,001

-

1,001

1,200

3

1,203

1,183

-

1,183

17,061

23,771

40,832

15,991

28,415

44,406

16,709

25,030

41,739

For footnote, see page 180.

Impairment allowances

The tables below analyse by geographical region the impairment allowances recognised for impaired

loans and advances that are either individually assessed or collectively assessed, and collective impairment allowances on loans and advances classified as not impaired.

 Impairment allowances on loans and advances to customers by geographical region

Europe

Hong Kong

Rest of Asia-

Pacific

MENA

North America

Latin America

Total

US$m

US$m

US$m

US$m

US$m

US$m

US$m

At 30 June 2012

Gross loans and advances to customers

Individually assessed impaired loans22 ....................................

9,680

475

1,035

2,309

1,946

1,528

16,973

Collectively assessed23 ................

440,958

165,265

129,300

27,360

158,843

53,503

975,229

- impaired loans22 ...................

1,201

80

113

205

20,240

1,932

23,771

- non-impaired loans24 ...........

439,757

165,185

129,187

27,155

138,603

51,571

951,458

TGLAC ......................................

450,638

165,740

130,335

29,669

160,789

55,031

992,202

Total impairment allowances .........

5,193

536

846

1,773

6,798

2,071

17,217

- individually assessed .................

3,709

250

564

1,324

439

368

6,654

- collectively assessed .................

1,484

286

282

449

6,359

1,703

10,563

Net loans and advances ...................

445,445

165,204

129,489

27,896

153,991

52,960

974,985

Impairment allowances on loans and advances to customers by geographical region (continued)

Europe

Hong Kong

Rest of Asia-

Pacific

MENA

North America

Latin America

Total

%

%

%

%

%

%

%

Allowances as a percentage of loans and advances:

- individually assessed (in each case) ..........................................

38.3

52.6

54.5

57.3

22.6

24.1

39.2

- collectively assessed (in each case) ..........................................

0.3

0.2

0.2

1.6

4.0

3.2

1.1

- total (in each case) ..................

1.2

0.3

0.6

6.0

4.2

3.8

1.7

US$m

US$m

US$m

US$m

US$m

US$m

US$m

At 30 June 2011

Gross loans and advances to customers7

Individually assessed impaired loans22 ...................................

9,584

489

1,081

1,949

1,826

865

15,794

Collectively assessed23 ................

482,079

159,454

121,176

25,314

185,718

67,085

1,040,826

- impaired loans22 ..................

1,294

21

127

344

23,831

2,798

28,415

- non-impaired loans24 ...........

480,785

159,433

121,049

24,970

161,887

64,287

1,012,411

TGLAC ......................................

491,663

159,943

122,257

27,263

187,544

67,950

1,056,620

Total impairment allowances .........

5,332

573

828

1,569

8,282

2,148

18,732

- individually assessed ................

3,607

297

518

1,098

384

339

6,243

- collectively assessed ................

1,725

276

310

471

7,898

1,809

12,489

Net loans and advances ..................

486,331

159,370

121,429

25,694

179,262

65,802

1,037,888

%

%

%

%

%

%

%

Allowances as a percentage of loans and advances:

- individually assessed (in each case) ..........................................

37.6

60.7

47.9

56.3

21.0

39.2

39.5

- collectively assessed (in each case) ..........................................

0.4

0.2

0.3

1.9

4.3

2.7

1.2

- total (in each case) ..................

1.1

0.4

0.7

5.8

4.4

3.2

1.8

US$m

US$m

US$m

US$m

US$m

US$m

US$m

At 31 December 2011

Gross loans and advances to customers

Individually assessed impaired loans22 ...................................

10,490

519

963

2,187

1,832

563

16,554

Collectively assessed23 ................

429,088

157,727

123,687

25,402

148,096

57,386

941,386

- impaired loans22 ..................

1,261

85

106

238

20,864

2,476

25,030

- non-impaired loans24 ...........

427,827

157,642

123,581

25,164

127,232

54,910

916,356

TGLAC ......................................

439,578

158,246

124,650

27,589

149,928

57,949

957,940

Total impairment allowances ........

5,242

581

782

1,714

7,181

2,011

17,511

- individually assessed ................

3,754

288

505

1,250

416

324

6,537

- collectively assessed ................

1,488

293

277

464

6,765

1,687

10,974

 

 

 

 

 

 

 

 

 

Net loans and advances ..................

434,336

157,665

123,868

25,875

142,747

55,938

940,429

%

%

%

%

%

%

%

Allowances as a percentage of loans and advances:

- individually assessed (in each case) ..........................................

35.8

55.5

52.4

57.2

22.7

57.4

39.5

- collectively assessed (in each case) ..........................................

0.3

0.2

0.2

1.8

4.6

2.9

1.2

- total (in each case) ..................

1.2

0.4

0.6

6.2

4.8

3.5

1.8

For footnotes, see page 180.

Movement in impairment allowances on loans and advances to customers and banks

Banks

Customers

individually

assessed7

Individually assessed

Collectively assessed

Total

US$m

US$m

US$m

US$m

At 1 January 2012 .............................................................

125

6,537

10,974

17,636

Amounts written off ..........................................................

(70)

(963)

(4,110)

(5,143)

Recoveries of loans and advances previously written off ....

-

84

484

568

Charge to income statement ..............................................

1

1,102

3,422

4,525

Exchange and other movements ........................................

-

(106)

(207)

(313)

At 30 June 2012 ................................................................

56

6,654

10,563

17,273

Impairment allowances:

on loans and advances to customers ................................

6,654

10,563

17,217

- personal ..................................................................

700

8,686

9,386

- corporate and commercial .......................................

5,341

1,809

7,150

- financial ..................................................................

613

68

681

as a percentage of loans and advances26,27 .......................

0.04%

0.71%

1.12%

1.60%

US$m

US$m

US$m

US$m

At 1 January 2011 .............................................................

158

6,457

13,626

20,241

Amounts written off ..........................................................

-

(986)

(5,975)

(6,961)

Recoveries of loans and advances previously written off ....

-

107

623

730

Charge to income statement ..............................................

1

637

4,335

4,973

Exchange and other movements ........................................

3

28

(120)

(89)

At 30 June 2011 ................................................................

162

6,243

12,489

18,894

Impairment allowances:

on loans and advances to customers ................................

6,243

12,489

18,732

- personal ..................................................................

679

10,550

11,229

- corporate and commercial .......................................

4,966

1,853

6,819

- financial ..................................................................

598

86

684

as a percentage of loans and advances26,27 .......................

0.10%

0.64%

1.27%

1.66%

US$m

US$m

US$m

US$m

At 1 July 2011 ...................................................................

162

6,243

12,489

18,894

Amounts written off ..........................................................

(16)

(647)

(4,856)

(5,519)

Recoveries of loans and advances previously written off ....

-

84

612

696

Charge to income statement ..............................................

(17)

1,294

5,255

6,532

Exchange and other movements25 ......................................

(4)

(437)

(2,526)

(2,967)

At 31 December 2011 ........................................................

125

6,537

10,974

17,636

Impairment allowances:

on loans and advances to customers ................................

6,537

10,974

17,511

- personal ..................................................................

694

9,066

9,760

- corporate and commercial .......................................

5,231

1,820

7,051

- financial ..................................................................

612

88

700

as a percentage of loans and advances26,27 .......................

0.09%

0.71%

1.20%

1.67%

For footnotes, see page 180.

Impairment charge

Net loan impairment charge to the income statement by geographical region

Europe US$m

Hong

Kong

US$m

Rest of Asia-

Pacific

US$m

MENA

US$m

North

America

US$m

Latin

America

US$m

Total

US$m

Half-year to 30 June 2012

 

Individually assessed impairment allowances

New allowances ..................................

988

15

129

176

193

191

1,692

Release of allowances no longer required ............................................

(312)

(16)

(39)

(54)

(59)

(25)

(505)

Recoveries of amounts previouslywritten off .......................................

(22)

(3)

(8)

(17)

(26)

(8)

(84)

654

(4)

82

105

108

158

1,103

Collectively assessed impairment allowances

New allowances net of allowance releases ............................................

371

54

179

54

2,103

1,145

3,906

Recoveries of amounts previouslywritten off .......................................

(171)

(13)

(67)

(24)

(55)

(154)

(484)

 

 

200

41

112

30

2,048

991

3,422

Total charge for impairment losses .......

854

37

194

135

2,156

1,149

4,525

Banks ................................................

1

1

Customers ..........................................

853

37

194

135

2,156

1,149

4,524

At 30 June 2012

 

Impaired loans ......................................

10,935

555

1,148

2,534

22,200

3,460

40,832

Impairment allowances .........................

5,232

536

846

1,790

6,798

2,071

17,273

Half-year to 30 June 2011

Individually assessed impairment allowances

New allowances ..................................

744

20

78

96

182

89

1,209

Release of allowances no longer required ............................................

(269)

(23)

(61)

(37)

(41)

(35)

(466)

Recoveries of amounts previouslywritten off .......................................

(21)

(13)

(11)

(11)

(15)

(34)

(105)

454

(16)

6

48

126

20

638

Collectively assessed impairment allowances

New allowances net of allowance releases ............................................

684

52

188

81

3,004

951

4,960

Recoveries of amounts previouslywritten off .......................................

(288)

(13)

(90)

(30)

(55)

(149)

(625)

 

 

396

39

98

51

2,949

802

4,335

Total charge for impairment losses .......

850

23

104

99

3,075

822

4,973

Banks ................................................

-

-

-

-

-

1

1

Customers ..........................................

850

23

104

99

3,075

821

4,972

At 30 June 2011

 

Impaired loans7 .....................................

10,985

514

1,210

2,313

25,719

3,665

44,406

Impairment allowances .........................

5,412

573

828

1,586

8,346

2,149

18,894

 

Europe US$m

Hong

Kong

US$m

Rest of Asia-

Pacific

US$m

MENA

US$m

North

America

US$m

Latin

America

US$m

Total

US$m

Half-year to 31 December 2011

Individually assessed impairment allowances

New allowances ..................................

926

59

129

232

216

133

1,695

Release of allowances no longer required ............................................

(109)

(18)

(53)

(43)

(70)

(39)

(332)

Recoveries of amounts previouslywritten off .......................................

(9)

(7)

(15)

(38)

(29)

12

(86)

808

34

61

151

117

106

1,277

Collectively assessed impairment allowances

New allowances net of allowance releases ............................................

497

74

178

66

3,890

1,160

5,865

Recoveries of amounts previouslywritten off .......................................

(253)

(14)

(69)

(24)

(32)

(218)

(610)

 

 

244

60

109

42

3,858

942

5,255

Total charge for impairment losses .......

1,052

94

170

193

3,975

1,048

6,532

Banks ...............................................

(11)

-

-

-

(5)

(1)

(17)

Customers ........................................

1,063

94

170

193

3,980

1,049

6,549

At 31 December 2011

 

Impaired loans ......................................

11,819

608

1,070

2,445

22,758

3,039

41,739

Impairment allowances .........................

5,292

581

782

1,731

7,239

2,011

17,636

For footnote, see page 180.

Charge for impairment losses as a percentage of average gross loans and advances to customers by geographical region

Europe

Hong Kong

Rest of Asia-

Pacific

MENA

North America

Latin America

Total

 

%

%

%

%

%

%

%

Half-year to 30 June 2012

New allowances net of allowance releases .................................

0.55

0.07

0.42

1.26

2.89

4.59

1.12

Recoveries .................................

(0.10)

(0.02)

(0.12)

(0.29)

(0.10)

(0.57)

(0.13)

Total charge for impairment losses ....................................

0.45

0.05

0.30

0.97

2.79

4.02

0.99

Amount written off net of recoveries .............................

0.47

0.10

0.18

0.53

3.20

3.01

0.99

 

Half-year to 30 June 2011

New allowances net of allowance releases .................................

0.57

0.07

0.36

1.04

3.27

3.20

1.20

Recoveries .................................

(0.15)

(0.03)

(0.18)

(0.31)

(0.07)

(0.58)

(0.15)

Total charge for impairment losses ....................................

0.42

0.04

0.18

0.73

3.20

2.62

1.05

Amount written off net of recoveries .............................

0.68

0.10

0.38

0.45

3.89

2.39

1.31

Half-year to 31 December 2011

New allowances net of allowance releases .................................

0.62

0.15

0.41

1.87

4.94

3.93

1.51

Recoveries .................................

(0.12)

(0.03)

(0.14)

(0.46)

(0.07)

(0.65)

(0.14)

Total charge for impairment losses ....................................

0.50

0.12

0.27

1.41

4.87

3.28

1.37

Amount written off net of recoveries .............................

0.38

0.11

0.24

0.18

3.61

2.42

1.00

 

Reconciliation of reported and constant currency changes in impaired loans by geographical region

31 Dec 11as reported

 

Constant currency effect

 

31 Dec 11 at 30 Jun 12 exchange rates

 

Movement on a constant currency basis

30 Jun 12

as reported

 

Reported

change

Change on aconstantcurrency basis

US$m

 

US$m

 

US$m

 

US$m

 

US$m

 

%

 

%

Europe .......................................

11,819

59

11,878

(943)

10,935

(7)

(8)

Hong Kong .................................

608

1

609

(54)

555

(9)

(9)

Rest of Asia-Pacific ....................

1,070

-

1,070

78

1,148

7

7

Middle East and North Africa .....

2,445

(2)

2,443

91

2,534

4

4

North America ...........................

22,758

-

22,758

(558)

22,200

(2)

(2)

Latin America ............................

3,039

(109)

2,930

530

3,460

14

18

Total ..........................................

41,739

(51)

41,688

(856)

40,832

(2)

(2)

 

Impaired loans and net loan impairment allowances

On a reported basis, loan impairment charges to the income statement of US$4.5bn in the first half of 2012 declined by 9% compared with the first half of 2011 and by 31% compared with the second half of 2011. Impaired loans were US$40.8bn, 2% lower than at 31 December 2011.

The following commentary is on a constant currency basis.

New loan impairment allowances were US$5.6bn, a decline of 6% compared with the first half of 2011, reflecting lower lending balances in our US run-off portfolios. Releases and recoveries of US$1.1bn were 6% lower, mainly in Europe.

Impaired loans were 3% of total gross loans and advances at 30 June 2012, in line with 31 December 2011.

In Europe, new loan impairment allowances were US$1.4bn, 1% lower than in the first half of 2011, primarily in the UK as we continued to focus our lending on higher quality assets. New collectively assessed loan impairment allowances declined, mainly in the UK due to lower delinquency rates in both the secured and unsecured lending portfolios in RBWM and the shortening of the write-off period for balances greater than 180 days in Marks and Spencer Retail Financial Services Holdings Limited ('M&S Money') which resulted in an increase in allowances in 2011. New individually assessed loan impairment allowances increased, mainly in the UK, reflecting the challenging economic conditions. Impaired loans of US$10.9bn were 8% lower than at 31 December 2011 due to lower delinquency rates.

Releases and recoveries in Europe were US$507m, a decrease of 9% compared with the first half of 2011, mainly in the UK due to the shortening of the write-off period for balances greater than 180 days overdue in M&S Money which resulted in an increase in releases and recoveries last year.

In Hong Kong, new loan impairment allowances fell by 5% compared with the first half of 2011, reflecting lower loan impairment charges against specific exposures and a reduction in general provisions as a result of lower delinquency rates. Impaired loans declined by 9% from 31 December 2011, reflecting improved delinquency in the mortgage portfolio.

Releases and recoveries in Hong Kong were US$32m, 35% lower than in the first half of 2011 due to the non-recurrence of significant releases and recoveries from two GB&M customers.

New loan impairment allowances in Rest of Asia-Pacific increased by 20% to US$308m as a result of a specific impairment on a corporate exposure in Australia and a number of individual loan impairment charges in India and New Zealand. Impaired loans in the region increased by 7% from the end of 2011 to US$1.1bn at 30 June 2012, mainly in Malaysia.

Releases and recoveries in the region decreased by 26%, mainly due to lower releases for cards as we run-off the portfolio in India, and the non-recurrence of recoveries in Thailand following the sale of the RBWM business.

In the Middle East and North Africa, new loan impairment allowances increased by 30% to US$230m in the first half of 2012 due to an increase in individually assessed impairment charges in GB&M. New collectively assessed loan impairment allowances declined, primarily in RBWM due to lower delinquencies driven by stricter acquisition criteria which resulted in an improvement in credit quality. Impaired loans of US$2.5bn increased marginally at 30 June 2012 from US$2.4bn at 31 December 2011.

Releases and recoveries in the region increased by 23% to US$95m, compared with the first half of 2011.

In North America, new loan impairment allowances declined markedly, reducing by 28% to US$2.3bn. In our CML portfolio, the fall in new collectively assessed loan impairment allowances reflected a reduction in lending balances as the portfolio continued to run off, and an improvement in two-months-and-over contractual delinquency on balances less than 180 days past due. Loan impairment charges were adversely affected by delays in expected cash flows from mortgage loans due, in part, to the delays in foreclosure processing, though the effects were less pronounced than in the first half of 2011. Additionally, in the first half of 2012, we increased our loan impairment allowances having updated our assumptions regarding the timing of expected cash flows received from customers with loan modifications. Impaired loans decreased by 2% from the end of 2011 to US$22.2bn, driven by the continued run‑off of the CML portfolio.

Releases and recoveries in North America increased by US$29m, due to higher customer repayments within the corporate and commercial sector, as well as a significant recovery in the first half of 2012.

In Latin America, new loan impairment allowances increased by 46% to US$1.3bn, driven by higher new collectively assessed loan impairment allowances in Brazil, primarily reflecting strong balance sheet growth in previous periods as a result of increased marketing, a focus on acquiring customers and strong customer demand in buoyant economic conditions which subsequently weakened, notably in the personal and corporate portfolios. We implemented a number of actions to address the increase in delinquencies including improving our collections capabilities reducing third-party originations and lowering credit limits where appropriate. New individually assessed loan impairment charges also rose, mainly in Brazil following a rise in individually assessed loan impairment charges and significantly increased loan impairment charges in Business Banking. Impaired loans increased by 18% compared with 31 December 2011, driven by worsening delinquency in Brazil.

Releases and recoveries in Latin America decreased by 3% from the first half of 2011 to US$187m, primarily in Brazil due to weaker economic conditions.

Securitisation exposures and other structured products

This section contains information about our exposure to the following:

·; asset-backed securities ('ABS's), including mortgage-backed securities ('MBS's) and related collateralised debt obligations ('CDO's);

·; direct lending at fair value through profit or loss;

·; monoline insurance companies ('monolines');

·; credit derivative product companies;

·; leveraged finance transactions; and

·; representations and warranties related to mortgage sales and securitisation activities.

Within the above is included information on the GB&M legacy credit activities in respect of Solitaire Funding Limited ('Solitaire'), the securities investment conduits ('SIC's), the ABSs trading portfolios and derivative transactions with monolines. Further information in respect of Solitaire and the SICs is provided in Note 22 to the Financial Statements.

Business model

Balance Sheet Management holds ABSs primarily issued by government agency and sponsored enterprises as part of our investment portfolios.

Our investment portfolios include SICs and money market funds. We also originate leveraged finance loans for the purpose of syndicating or selling them down to generate trading profit or holding them to earn interest margin over their lives.

Exposure in the first half of 2012

The first half of 2012 saw continued uncertainty and concerns over sovereign credit risk and continued challenges for the US housing market. Despite this, there was modest price appreciation across a range of ABSs asset classes. Unrealised losses in our available-for-sale portfolios reduced in the first half of 2012 from US$5.1bn to US$3.9bn, mainly as a result of this price appreciation.

Within the following tables are assets held in the GB&M legacy credit portfolio with a carrying value of US$33.3bn (30 June 2011: US$44.5bn; 31 December 2011: US$35.4bn).

A summary of the nature of HSBC's exposures is provided in the Appendix to Risk on page 183.

 

This information is provided by RNS
The company news service from the London Stock Exchange
 
END
 
 
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