Insurers' Market Repository Contract

25 October 2012

Xchanging plc

Xchanging subsidiary signs five year follow-on contract

providing Insurers' Market Repository

Xchanging plc ('Xchanging'), the business process, procurement and technology services provider and integrator, today announces that its subsidiary, Ins-sure Services Ltd ("XIS"), has signed a £65.5 million five year contract to continue providing the Insurers' Market Repository ("IMR") to the London insurance market.

Established by XIS in 2008, the IMR infrastructure supports the electronic processing of premiums, policies and claims for insurers and brokers in the London insurance market. XIS, Xchanging's enterprise partnership with Lloyd's and the International Underwriters' Association, owns the intellectual property in the IMR.

In recent years, Xchanging has operated the IMR on a rolling annual basis under a contract with insurers and brokers as represented by the Associations' Administration Committee ("AAC"). Today's agreement changes this to a minimum term of five years, which will also allow XIS to refresh the underlying technology.

Commenting on today's announcement, Xchanging's CEO, Ken Lever said: "We are very pleased to be announcing this development. It not only provides long term visibility on this important contract but also reinforces the strong and stable relationship we have with the AAC and the London insurance market."

Enquiries

Xchanging plc Tel: +44 (0) 207 780 6999

David Bauernfeind, Chief Financial Officer

Alexandra Hockenhull, Head of Corporate Communications

and Investor Relations

Maitland Tel: +44 (0) 207 379 5151

George Hudson

Emma Burdett

Daniel Yea

Xchanging

What we are 

Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do

Xchanging brings innovation, thought leadership and passion to its customers' businesses so as to enhance performance and value. Our values are embedded into everything we do.

What we want to be

Xchanging wants to be regarded as the best provider in its chosen markets by delivering services that are recognised for outstanding quality, reliability and innovation.

www.xchanging.com

Cautionary Statement: 

This announcement contains forward-looking statements that are based on current expectations or beliefs, as well as assumptions about future events. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements often use words such as anticipate, target, expect, estimate, intend, plan, goal, believe, will, may, should, would, could, is confident, or other words of similar meaning. Undue reliance should not be placed on any such statements because they speak only as at the date of this document and, by their very nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results, and Xchanging's plans and objectives, to differ materially from those expressed or implied in the forward-looking statements.

There are a number of factors which could cause actual results to differ materially from those expressed or implied in forward-looking statements. Among the factors that could cause actual results to differ materially from those described in the forward-looking statements are; increased competition, the loss of or damage to one or more key customer relationships, changes to customer ordering patterns, delays in obtaining customer approval or price level changes, the failure of one or more key suppliers, the outcome of business or industry restructuring, the outcome of any litigation, changes in economic conditions, currency fluctuations, changes in interest and tax rates, changes in raw material or energy market prices, changes in laws, regulations or regulatory policies, developments in legal or public policy doctrines, technological developments, the failure to retain key management, or the key timing and success of future acquisition opportunities or major investment projects.