Holding(s) in Company

TR-1: NOTIFICATION OF MAJOR INTEREST IN SHARESi

1. Identity of the issuer or the underlying issuerof existing shares to which voting rights areattached: ii

Xchanging Plc

2 Reason for the notification (please tick the appropriate box or boxes):

An acquisition or disposal of voting rights

ü

An acquisition or disposal of qualifying financial instruments which may result in the acquisition of shares already issued to which voting rights are attached

An acquisition or disposal of instruments with similar economic effect to qualifying financial instruments

An event changing the breakdown of voting rights

Other (please specify):

3. Full name of person(s) subject to thenotification obligation: iii

FIL Limited

4. Full name of shareholder(s)  (if different from 3.):iv

See attached schedule

5. Date of the transaction and date onwhich the threshold is crossed orreached: v

27 September 2011

6. Date on which issuer notified:

29 September 2011

7. Threshold(s) that is/are crossed orreached: vi, vii

10%

8. Notified details:

A: Voting rights attached to shares viii, ix

Class/type ofshares

if possible usingthe ISIN CODE

Situation previousto the triggeringtransaction

Resulting situation after the triggering transaction

NumberofShares

NumberofVotingRights

Numberof shares

Number of votingrights

% of voting rights x

Indirect

Direct xi

Indirect xii

Direct

Indirect

GB00B1VK7X76

23,965,706

23,965,706

23,929,116

23,929,116

9.99

B: Qualifying Financial Instruments

Resulting situation after the triggering transaction

Type of financialinstrument

Expirationdate xiii

Exercise/Conversion Period xiv

Number of votingrights that may beacquired if theinstrument isexercised/ converted.

% of votingrights

C: Financial Instruments with similar economic effect to Qualifying Financial Instruments xv, xvi

Resulting situation after the triggering transaction

Type of financialinstrument

Exercise price

Expiration date xvii

Exercise/Conversion period xviii

Number of voting rights instrument refers to

% of voting rights xix, xx

Nominal

Delta

Total (A+B+C)

Number of voting rights

Percentage of voting rights

23,929,116

9.99

9. Chain of controlled undertakings through which the voting rights and/or thefinancial instruments are effectively held, if applicable: xxi

See attached schedule

Proxy Voting:

10. Name of the proxy holder:

FIL Limited

11. Number of voting rights proxy holder will cease to hold:

36,590

12. Date on which proxy holder will cease to hold of voting rights:

27 September 2011

13. Additional information:

None

14. Contact name:

Sally-Ann Hatton

15. Contact telephone number:

[email protected] / 01737 837148

FIL

Issuer name:

XCHANGING

Current ownership percentage:

9.99%

Total shares held:

23,929,116

Issued share capital:

239,509,739

SHARES HELD

NOMINEE

MANAGEMENT COMPANY

FIL Limited (FIL) is the parent

1,622,977

BROWN BROS HARRIMN LTD LUX

FIL

holding company for various direct and indirect

478,710

BROWN BROTHERS HARRIMAN AND CO

FIJ

subsidiaries, including FIL Fund Management

2,545,787

JP MORGAN, BOURNEMOUTH

FII

Limited (FFML), FIL Investment Services Ltd

19,083,738

JP MORGAN, BOURNEMOUTH

FISL

(FISL), FIL Gestion (FIGEST), FIL

8,357

BROWN BROS HARRIMN LTD LUX (C)

FIL

Asset Management (Korea) Limited (FIAKL),

189,547

JP MORGAN, BOURNEMOUTH (C)

FIL

FIL Investments Management (Hong Kong)

Limited (FIMHK), FIL Pension Management

(FPM), Fidelity Investments Japan (FIJ) and FIL

Investments International (FII), investment managers

for various non-US investment companies and

institutional clients.