26th Nov 2013 07:00
26th November 2013
Synety Group plc
(Synety or the "the Group")
Further Integrations
SYNETY Announces Integration of Its CloudCall Software with NetSuite Business Management Solution
SYNETY has announced the integration of its CloudCall click-to-call, call recording and in-depth reporting software with NetSuite a leading cloud-based business management solution.
The integration enables NetSuite users to drive advanced telephony functions directly from the NetSuite interface using SYNETY's CloudCall. These functions include desktop click-to-dial, full integration of call histories, and the ability to add complete recordings of calls to customer records, giving the most comprehensive overview of current and historic client interactions.
Simon Cleaver, SYNETY's executive chairman, commented: "NetSuite is probably the world's leading business management solution. Making CloudCall available to NetSuite users gives us access to a sizeable customer base, which can gain immediate benefits in terms of productivity and enhanced levels of customer service. We are very pleased to announce this integration."
For more information about Synety's complete CloudCall range visit www.synety.com
Shaun Dobson/Matt Thomas
| N+1 Singer | +44 207 496 3000 |
David Bick/Mark Longson | Square1 Consulting | +44 207 929 5599 |
Simon Cleaver | Synety Group Plc | +44 203 587 7188 |
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