Financial history for BT Consumer and BT Business

DC14-078 25 February 2014

BT PROVIDES FINANCIAL INFORMATION AND KEY PERFORMANCE INDICATORS FOR NEW BUSINESSES REPLACING BT RETAIL

BT Group has today published revised line of business financial information and key performance indicators (KPIs) to reflect the separation of BT Retail into two new lines of business - BT Business and BT Consumer.

In July 2013, we announced the new structure, which will allow the company to better serve its customers and focus even more on delivering its strategic priorities. These include 'Being the brand for business for UK SMEs' and 'Driving broadband-based consumer services'. As we have made good progress with the separation we are publishing this information earlier than we had originally expected. Comparative information has been presented on a consistent basis.

Previously, BT Retail comprised four customer facing units. These were Business, Consumer, BT Enterprises (comprising BT Conferencing, BT Payphones, BT Directories, BT Fleet, BT Wi-fi, BT Redcare, BT Expedite & Fresca, and BT Tikit) and BT Ireland.

BT Enterprises and the business and wholesale elements of BT Ireland have merged with Business to form the new BT Business line of business. BT Wi-fi and the consumer part of BT Ireland have transferred to BT Consumer.

The separation does not impact the results or KPIs for BT Global Services, BT Wholesale or Openreach, but some small shared operations have transferred into the central group functions resulting in some minor changes to the 'Other' segment. There is no impact on the total group results.

Financial information for the new lines of business for the three quarters ended 31 December 2013, the year ended 31 March 2013, and the year ended 31 March 2012 is outlined below. This information is also included in the updated KPI document which is available at www.btplc.com/results.

Results for the fourth quarter and full year to 31 March 2014 (which are expected to be announced on Thursday 8 May 2014) will be presented on this revised basis.

Enquiries

Press office:

Ross Cook Tel: 020 7356 5369

Investor relations:

Damien Maltarp Tel: 020 7356 4909

About BT

BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of five lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

For the year ended 31 March 2013, BT Group's reported revenue was £18,103m with reported profit before taxation of £2,315m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. 

For more information, visit www.btplc.com.

Appendix - revised line of business financial information1

1 All line of business financial information is before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments

Appendix - revised line of business financial information1

1 All line of business financial information is before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments