Final Results

Home Group Limited

Home Group reports strong results for the year ended 31st March 2019.

Home Group, one of the largest housing associations in the UK, has reported a strong performance in its financial statements for the year to 31 March 2019.

Despite challenging political and economic climates, Home Group remains on track to deliver its target to build 10,000 homes by 2022, and push closer towards its mission to build homes, independence and aspirations.

Headlines:

·; Turnover of over £367 million

·; Surplus before tax of £47 million

·; Invested £79.4 million to maintain and improve our customers' homes

·; Issued secured bond during year, raising £250 million to help us reach our ambitious build target

·; During the year we invested over £330 million in development of new homes

·; We delivered 1,660 new homes during the year for rent and ownership

Other highlights include:

Customer satisfaction

Our close relationship with our customers was a key focus in the year to 31 March 2019. Our customer satisfaction levels increased from the already high position from which they started. Satisfaction levels now stand at 95% for rented customers and 97% for supported ones.

Customer promise

We engaged hundreds of our customers in 2018/19 in-order-to update our customer promise, ensuring it is fit-for-purpose going forward. We now have a promise which has been shaped by our customers and will be assessed and evaluated by them. The National Housing Federation's Together with Tenants charter, for which we were an early adopter, was influential in helping shape our new promise.

Homes England strategic partner

During the year to 31 March 2019, we became a wave one strategic partner with Homes England, where we committed to deliver 2,300 homes outside London over the next five years.

Persona

Our new outright sales brand, Persona, which only began operating in 2018, has already lifted the bar in terms of design quality. It was recognised at the 2018 What House Awards with a silver medal for Best House.

Other awards and accolades, include:

Great Place to Work

·; Super large organisations - 7th in UK

·; Best workplaces for women (large organisations) - 8th in the UK

Diversity in Housing Awards 2019

·; Leading LGBT organisation - WINNER

UK National Contact Centre Awards 2019

·; Customer experience manager of the year - WINNER Laura Welch

Skills for Care Accolades Awards 2019

·; Best employer support for registered managers - WINNER

Stonewall Top 100 Employers 2019

·; 17th

Investors in people

·; GOLD accreditation

John Cridland, Chairman of Home Group, said: 

"Overall, our performance in the year to 31 March 2019 has been extremely strong, particularly when the economic and political climates are considered. We are still in uncertain times at present.

"However, our strategy going into 2019/20 continues to be bold and ambitious. We are all behind our mission to build homes, independence and aspirations. With the level of professionalism, energy and passion shown by colleagues in the year to 31 March 2019, I've no doubt we'll get even closer towards achieving this in 2019/20."

Mark Henderson, Chief Executive of Home Group, said:

"Last year was certainly challenging, as this year is proving to be - not just for us but for the sector. However, I was proud of our performance last year given the climate in which we operated. A huge amount of credit must go to colleagues across the organisation for getting us to where we are today. Their commitment, passion and drive are exemplary, and that is largely why we are in a strong position for 2019/20."

Board

J Cridland, CBE, MA (Home Group Chairman, appointed 19 July 2018)

R J Davies, LLB, FCMA (Home Group Chairman, until 19 July 2018)

C E R Bassett, LLB (Hons) (until 18 July 2019)

R A Bradley, DL, BA (Hons), DipSocAd, MA, CQSW

K Gillespie, BSc (Hons), FRICS

M G Henderson, BSc (Hons)

J Hudson BSc (Hons), PhD, ACA

R M Jackson, BA (Hons)

M Macfarlane, MA, MBA, LLB (Home Scotland Chair, until 22 May 2018)

M Madden, FCMA, CGMA, B.COMM (Hons) (Home Scotland Chair, appointed 28 August 2018)

B Mehta, CBE, BA (Hons), MSc

L A Morphy, OBE, BSc (Econ), MSc

V F Peterkin, MA, FCIH (Home Scotland Chair, appointed 22 May 2018, until 28 August 2018)

N W Salisbury, BA (Hons) (Senior Independent Member)

K Tinneny

Key Management Personnel

M G Henderson, BSc (Hons)

Chief Executive

R M Byrne, BA, MCIH

Executive Director - New Models of Care

R Du Rose

Executive Director - Operations (until 3 December 2018)

M Forrest, BA (Hons), PGCE, ACA

Executive Director - Operations (Executive Director - Business Development until 3 December 2018)

B A Ham, BA (Hons), MPhil, FRGS

Executive Director - Development (until 28 June 2019)

J Hudson, BSc (Hons), PhD, ACA

Chief Financial Officer

N Hussain, BA (Hons), Dip DM

Executive Director - Business Development (appointed 22 July 2019)

J Cook

Executive Director - Development (appointed 1 July 2019)

Home Group Limited

Consolidated Statement of Comprehensive Income

For the year ended 31 March 2019