CloudCall integrated with Microsoft Dynamics CRM

6 February 2013

Synety Group plc

(Synety or the "the Group")

SYNETY Announces Integration of Its CloudCall® Hosted Telephony Software with Microsoft Dynamics CRM Online

Synety is pleased to announce that it has completed integration of its CloudCall® click-to-call, call recording and in-depth reporting solution with Microsoft Dynamics CRM Online, a market-leading customer relationship management solution.

The integration enables Microsoft Dynamics CRM users to drive telephony functions directly from within Microsoft CRM. Synety's CloudCall is already being offered to end-user organisations by Microsoft Dynamics CRM partners.

Simon Cleaver, Synety's executive chairman commented: "Leading CRM companies are seeing the productivity and efficiency gains that are made possible through the integration of CloudCall. As it can be deployed regardless of the end-user's existing telephony infrastructure, it is an easy purchase decision that offers a very quick return on investment. We will be announcing further integrations over the coming months."

For more information about Synety's complete CloudCall range visit www.synety.com

About SYNETY

Synety Group plc, formerly Zenergy Power plc, is a cloud based telephony software business and creator of the CloudCall suite. Designed to integrate with CRM (Customer Relationship Management) systems, CloudCall, allow businesses to make, record and monitor calls by simply clicking on a customer record in their CRM system.

Synety makes the art of communication richer, faster and more streamlined.