Capita to run congestion and low emission schemes

14 January 2014 Capita signs contract with Transport for London to run Congestion Charging and Low Emission Zone schemes Capita plc today announces that it has signed a 5 year contract with Transportfor London (TfL) to operate the congestion charging, low emission zone andtraffic enforcement notice processing schemes. Capita will take fullresponsibility for the schemes in November 2015 following a period ofimplementation which commences in 2014. The overall agreement is expected togenerate revenue of approximately £145m to Capita. Additionally, TfL has theoption to extend the contract for a further 5 years. Congestion Charging is designed to reduce traffic congestion and the incomeraised is wholly reinvested in transport for London. Traffic enforcement noticeprocessing includes processing Penalty Charge Notices for bus lane and yellowbox junction contraventions. Capita will provide the IT systems, back officeand contact centre to run the schemes and the associated enforcement processes. Andy Parker, Capita plc deputy chief executive, said: "The experience andexpertise we have across the Group, including our knowledge of managing complexIT systems and seamless multi channel customer services, together withimplementing and managing the congestion charging scheme when it was firstlaunched, means that we are well equipped to deliver these schemes. CongestionCharging, Low Emission Zones and traffic enforcement play an important role inreducing congestion, meeting emissions targets and increasing investment inLondon's transport and we are looking forward to working alongside TfL onceagain to improve the experience for road users." Capita designed and implemented the technology and then operated the congestioncharging scheme when Transport for London first launched it in February 2003and successfully ran the initial scheme until February 2009. -ends- For further information: Capita plcTel: 020 7799 1525Andy Parker, deputy chief executiveShona Nichols, corporate communications director Media enquiries only:Capita press officeCaroline MooneyTel: 020 7654 2152 or 020 7654 2399 (out of hours)Email: [email protected] Note to editors Capita plc is the UK's leading provider of BPO and integrated professionalsupport service solutions. With 62,000 people at more than 350 sites, including70 business centres across the UK, Europe, India and South Africa, the Groupuses its expertise, infrastructure and scale benefits to transform its clients'services, driving down costs and adding value. Capita is quoted on the LondonStock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2012 revenueof £3.3 billion. Further information on Capita plc can be found at:www.capita.co.uk