18th Sep 2007 07:03
ServicePower Technologies PLC18 September 2007 SERVICEPOWER TECHNOLOGIES PLC ("ServicePower" or the "Company") Award of Contract ServicePower (LSE:SVR), the innovative supplier of outsourcing solutions andsoftware to the mobile repair and installations industry, announces the award ofa contract by Allianz Schemes, part of Allianz Insurance plc. The contract is toprovide a despatch and warranty claims processing infrastructure on a Softwareas a Service (SaaS) basis in the UK; it is expected to deliver revenue in excessof £125,000 per year. Allianz Schemes provides insurance cover for many retail and manufacturerextended warranty programs across a wide range of products. Allianz Schemes willmanage the despatch of jobs and subsequent warranty claims for the repair ofconsumer electronics and home appliance products using ServicePower's web-basedIT infrastructure. These jobs will be despatched to ServicePower's extensiveindependent service network across the UK. The ServicePower solution will allowAllianz Schemes to manage the independent service network as if they wereemployees, providing greater visibility into the progress of the job, a higherlevel of efficiency and improving the quality of service delivered to thecustomer. Joe Copp Operations Manager, Allianz Schemes commented "Allianz Schemes isalways looking for ways to improve the customer experience, the ServicePowerdespatch and claims solution is the best solution we have found to manage thework done by independent service companies so that our customers receive thehighest quality of service. That it is web-based allowed Allianz Schemes to golive quickly and with the minimum disruption to our internal IT systems." David Brisco, CEO of ServicePower commented, "SaaS and outsourcing are becomingstrong revenue sources for ServicePower and as with our existing softwarebusiness, we have found the technology solutions we provide work across multiplevertical markets. As well as this win within the insurance market, we have majorbrand-name customers within retail, consumer electronics and domestic appliancesindustries." ENDS Note: ServicePower refers to the company and SERVICEPower refers to the product. For further enquiries please contact: David Brisco, Chief Executive Officer Tel: 0161 476 2277ServicePower Technologies PLC Bobbie Hilliam Tel: 020 7071 4300Evolution Securities Limited Tom Moriarty Tel: 020 7651 8688ICIS Limited About ServicePower ServicePower, publicly traded on the London Stock Exchange (LSE:SVR), allowscompanies to locate their employed field resources in the right geography,ensure they have the right mix of skills, and outside this geography create anetwork of independent, authorized service contractors whose costs areefficiently managed by our sophisticated warranty management software. Theschedules and routes for both the employed field resources and the independentservicers are optimised by ServicePower's technology to ensure the right balancebetween the cost of operations and ensuring customers receive a superior serviceexperience. This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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