22nd Mar 2005 16:13
Ryanair Holdings PLC22 March 2005 RYANAIR CALLS AUC'S REPORT IRRELEVANT DURING WEEK WHEN BRITISH AIRWAYS IMPOSES A FOURTH FUEL SURCHARGE Ryanair, Europe's lowest fare airline today (Tuesday, 22nd March 2005) calledthe AUC's report on airline website pricing irrelevant to consumers nowsuffering a fourth fuel surcharge at the hands of British Airways. Michael Cawley, Ryanair's Deputy Chief Executive and Chief Operating Officersaid: "The AUC's report on airline website pricing is irrelevant for the following reasons: 1. All media advertising of airline prices in the UK are fully tax inclusive and it is this advertising that brings people onto airline websites. No consumer is confused or misled. 2. It is only fair to consumers that airline websites should separately show the ridiculous level of airport charges and government taxes which in the case of so many Ryanair prices are higherthan the actual fare paid to the airline. It is appropriate that this extortionate tax and charging regime should be highlighted for consumers. 3. All passengers on the Ryanair website see a detailed breakdown of the net fare, and all taxes, fees and charges before they are asked to confirm either their booking or the payment. If any passenger is unhappy with the pricing or the taxes, fees and charges they simply don't confirm the booking. 4. The AUC as usual is silent on the fourth round of price gouging fuel surcharges being imposed by British Airways and other airlines, when only Ryanair guarantees there will be no fuel surcharges now or ever. "The travelling public are only concerned about the total cost of the airline ticket which is why 34 million passengers this year will choose Ryanair, the only airline in all markets to consistently offer the lowest air fares. 34 million consumers cannot be wrong. They have no difficulty navigating the Ryanair website, and are continue to be delighted with the enormous savings that Ryanair air fares offer over every other airline in the UK and in Europe. Nobody beats Ryanair's prices and nobody beats Ryanair's customer service either". Ends. Tuesday, 22nd March 2005 For reference: Peter Sherrard Pauline McAlester Ryanair Murray Consultant Tel: 353-1-8121212 Tel: 353-1-4980300 This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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