Annual Financial Report

GENERAL ACCIDENT PLC - 2014 ANNUAL REPORT AND FINANCIAL STATEMENTS

Following the release by General Accident plc (the "Company") on 5 March 2015 of the Company's 2014 Preliminary Results Announcement for the year ended 31 December 2014 the Company announces that it has, on 25 March 2015, issued to shareholders its 2015 Annual Report and Financial Statements, which is now available to view on the Aviva plc website at www.aviva.com/gareports.

A copy of the 2014 Annual Report and Financial Statements has been submitted to the National Storage Mechanism and will shortly be available for inspection at www.hemscott.com/nsm.do.

Enquiries:

Kirsty Cooper, Group General Counsel and Company Secretary

Telephone - 020 7662 6646

Liz Nicholls, Assistant Company Secretary

Telephone - 020 7662 8358

Information required under Disclosure & Transparency Rule 6.3.5(2)(b)

In accordance with Disclosure and Transparency Rule 6.3.5(2)(b), additional information is set out in the appendices to this announcement. These set out in full unedited text the directors' responsibility statement, events after the reporting period, principal risks and uncertainties and details of related party transactions extracted from the 2014 Annual Report and Financial Statements. Page or note references in the text refer to page or note numbers in the 2014 Annual Report and Financial Statements.

Directors' responsibility statement pursuant to the Disclosure and Transparency Rule 4

Each of the directors listed on page 3 confirms that, to the best of their knowledge:

- the Company's financial statements in this report, which have been prepared in accordance with IFRS as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit of the Company; and

- the management report, contained in the annual report, includes a fair review of the development and performance of the business and the position of the Company, together with a description of the principal risks and uncertainties that it faces.

Events since the Statement of Financial Position date

There are no events since the Statement of Financial Position date to report.

Principal risks and uncertainties

A description of the principal risks and uncertainties facing the Company and the Company's risk management policies to manage and mitigate these risks are set out in note 14 to the financial statements.

Risk factors beyond the Company's control that could cause actual results to differ materially from those estimated include credit and interest rate risk.

Credit risk

The net asset value of the Company's financial resources is exposed to the potential default on the loan and short term receivables due from its parent, Aviva plc which has an external issuer credit rating of A-1, and as such the risk of counterparty default is considered remote. In addition, the loan amounting to £10,210 million (2013: £10,382 million in respect of previous loans) is secured by a legal charge against the ordinary share capital of Aviva Group Holdings Limited mitigating the risk of loss in the event of Aviva plc defaulting. Due to the nature of the loan, and the fact that it is intended to be held until settled by Aviva plc (on maturity or earlier if redeemed before maturity) and not traded, the Company is not exposed to the risk of changes to the market value caused by changing perceptions of the credit worthiness of Aviva plc. Financial assets that were past due or impaired at 31 December 2014 were £nil (2013: £nil).

Interest rate risk

The net asset value of the Company's financial resources is exposed to potential fluctuations in interest rates. The effect of a 100 basis point increase / decrease in interest rates would be an increase / decrease in net interest income of £102 million (2013: increase / decrease of £104 million). Interest rate risk is a risk the Company chooses to accept rather than reduce or mitigate, as although it may materially impact the results of the Company, it does not impact the Company as a going concern, as the Company has no operating expenses and, in respect of preference dividends, it has both discretion over payment and also a loan structure in place, which generates more than adequate income, even at zero LIBOR rates, to cover the annual cost of those dividends.

Risk management

(a) The Company's approach to risk and capital management

Risk management framework

The Company's risk management framework is aligned with that of the Aviva plc Group and forms an integral part of the management and Board processes and decision-making framework.

The Company's risk management approach is aimed at actively identifying, measuring, managing, monitoring and reporting significant existing and emerging risks. Risks are measured considering the significance of the risk to the business and its internal and external stakeholders.

To promote a consistent and rigorous approach to risk management, the Aviva plc Group has set out formal risk management policies and business standards which set out the risk strategy, framework and minimum requirements for the Group's worldwide operations, including the Company.

The directors recognise the critical importance of having efficient and effective risk management systems in place and acknowledge that they are responsible for the Company's framework of internal control and of reviewing its effectiveness. The framework is designed to manage rather than eliminate the risk of failure to achieve the Company's objectives, and can only provide reasonable assurance against misstatement or loss. The directors of the Company are satisfied that their adherence to this Group framework provides an adequate means of managing risk in the Company. These are documented as follows:

(b) Management of financial and non-financial risks

(i) Market risk

Market risk is the risk of an adverse financial impact resulting from fluctuations in interest rates, foreign currency exchange rates, equity prices and property values. At the statement of financial position date, the Company did not have any material exposure to currency exchange rates, equity prices or property values.

Interest rate risk arises from the inter-company loans receivable (see note 8). The effect of a 100 basis point increase / decrease in interest rates would be an increase / decrease in interest income (before tax) of £102 million (2013: increase / decrease of £104 million). The fair value or net asset value of the Company's financial resources is not materially affected by fluctuations in interest rates.

(ii) Credit risk

Credit risk is the risk of financial loss as a result of the default or failure of third parties to meet their payment obligations, or variations in market values as a result of changes in expectation related to these risks.

The Company's financial assets primarily comprise loans and a short term receivable due from its parent, Aviva plc, which has an external issuer credit rating of A-1, and as such the credit risk arising from the counterparty failing to meet all or part of their obligations is considered remote. In addition, the loans amounting to £10,210 million (2013: £10,382 million) are secured by a legal charge against the ordinary share capital of Aviva Group Holdings Limited. Due to the nature of the financial assets, and the fact that the loans are intended to be held until settled, by the issuer (on maturity or earlier if redeemed before maturity), and not traded, the Company is not exposed to the risk of changes to the market value caused by changing perceptions of the credit worthiness of counterparties. Financial assets that were past due or impaired at 31 December 2014 were £nil (2013: £nil).

(iii) Liquidity risk

Liquidity risk is the risk that the Company is not able to make payments as they become due because there are insufficient assets in cash form.

Within its financial resources, the Company does not hold any assets in a cash form, however cash settlements of its dividend obligations to the holders of its preference shares are discretionary and subject to Director resolution. Furthermore the cost of these dividends is passed to the Company through an intercompany charge. Tax charges are also settled through an intercompany charge.

(iv) Operational risk

Operational risk is the risk of a direct or indirect loss arising from inadequate or failed internal processes, people and systems, or external events, including changes in the regulatory environment.

Given its limited activities, the key operational risks to the Company are inadequate governance and lack of sufficiently robust financial controls. The risks are mitigated by the Company's implementation of the Group's risk management policies and framework and compliance with the Group's financial reporting and controls framework.

(c) Capital management

The Company's capital risk determined with reference to the requirements of the Company's stakeholders. In managing capital we seek to maintain sufficient, but not excessive, financial strength to support the payment of preference dividends and the requirements of other stakeholders. The sources of capital used by the Company are equity shareholders' funds and preference shares. At 31 December 2014 the Company had £13,916 million (2013: £13,915 million) of total capital employed.

Related party transactions

(a) The Company had the following related party transactions

The Company receives interest income from, and pays dividends to its parent company in the normal course of business. These activities are reflected in the tables below.

(i) Loans due from parent company

In 2005, the Company provided a facility to Aviva plc, its parent company, of £21,628 million. This loan accrued interest at 180 basis points above 3 month LIBOR and was transferred to a new loan on 19 December 2014. The total loan balance outstanding at 31 December 2013 was £407 million.

In 2008, the Company provided a facility to Aviva plc, its parent company, of £12,371 million. This loan accrued interest at 150 basis points above 3 month LIBOR and was transferred to a new loan on 19 December 2014. The balance outstanding at 31 December 2013 was £9,975 million.

On 19 December 2014, the Company provided a facility to Aviva plc, its parent company, of £10,382 million which combined the two existing loans, noted above. This loan accrues interest at 65 basis points above 3 month LIBOR with settlement to be received in cash at maturity on 31 December 2017. As at the Statement of Financial Position date, the loan balance outstanding was £10,210 million (2013: £nil). This facility has been secured against the ordinary share capital of Aviva Group Holdings Limited.

The maturity analysis of the related party loans is as follows:

(ii) Other transactions

Services provided to related parties

The services provided related to interest income of £247 million (2013: £243 million)

Services provided by related parties

Expenses paid represents audit fees paid by Aviva plc. Refer note 3.

Preference dividends of £21 million (2013: £21 million) were paid on behalf of the Company by its parent, Aviva plc.

Group relief

The services provided by related parties related to liabilities for prior years' tax settled by group relief.

Dividends paid

The only other related party transactions affecting the Company's equity related to ordinary dividends paid to Aviva plc of £172 million (2013: £165 million).

(b) Key management compensation

Key management, which comprises the directors of the Company, are not remunerated directly for their services as directors for the Company and the amount of time spent performing their duties are incidental to their role across the Aviva Group. The majority of such costs are borne by Aviva plc and are not recharged to the Company. Refer note 1 for details of director's remuneration.

(c) Parent entity

The immediate and ultimate parent entity and controlling party is Aviva plc, a public limited company incorporated and domiciled in the United Kingdom, which is the parent undertaking of the smallest and largest Group to consolidate these financial statements. Copies of Aviva plc consolidated financial statements are available on application to the Group Company Secretary, Aviva plc, St Helen's, 1 Undershaft, London EC3P 3DQ, and on the Aviva plc website at www.aviva.com.