1st Mar 2006 07:04
SDL PLC01 March 2006 AGCO Cultivates Customer Service with SDL Technology AGCO implements complete integrated GIM solution for global service documentation Maidenhead, UK - 1 March 2006 - SDL International, a leader in the emergingmarket for global information management (GIM) solutions, announced today a €1magreement with AGCO Corporation, a worldwide designer, manufacturer anddistributor of agricultural equipment, to provide an integrated end-to-endsolution for the authoring, management and publishing of technical servicedocumentation to AGCO's global customers. Having completed a number of acquisitions in recent years, AGCO was faced with amix of isolated authoring, content management and publishing processes acrossits core brands of Challenger, Fendt, Massey Ferguson, SISU Diesel and Valtra.SDL will deliver an integrated GIM solution that spans the entire contentlifecycle, enabling AGCO to consolidate technical publications, terminology,content management, translation, web and marketing publications, onto one,unified platform. With up to 25 languages to support, the new solution willsubstantially shorten time-to-market, improve the quality and consistency ofmarketing and service documentation and is expected to provide an ROI within 18months. The GIM solution includes authoring of structured content in XML using BlastRadius XMetaL integrated with SDL AuthorAssistant to ensure consistency oflanguage and terminology. SDL PhraseFinder will be used for terminology miningand SDL MultiTerm for enterprise-wide web-based terminology management. TrisoftInfoShare integrated with SDL Translation Management System will support all XMLcontent management, translation and publication processes, with SDL providingthe language translation services. "We needed an integrated solution for the creation, management and publicationof global marketing and service documentation in 25 languages across manydifferent manufacturing lines," commented Kevin Worrall, Technical ServiceDirector at AGCO. "The SDL solution provides AGCO with a corporate commonplatform for aligning our documentation processes with our manufacturing andengineering centres. By maximizing the reuse of components and fully leveragingour global information assets, we will deliver higher quality publicationsfaster and lower our costs by 30%." "We have integrated best-of-breed XML technologies along the content lifecycleto provide AGCO with a streamlined process that spans authoring to contentmanagement to translation and publishing," stated Keith Mills, PresidentTechnology Division at SDL. "Together with our best practice knowledge intechnology and language services, this GIM solution will help AGCO gainsignificant competitive advantage in critical business areas such as consistentbranding, time-to-market and customer satisfaction." About AGCO Corporation AGCO Corporation, headquartered in Duluth, Georgia, is a global manufacturer anddistributor of agricultural equipment and related replacement parts. AGCOproducts are distributed in more than 140 countries. AGCO offers a full productline including tractors, combines, hay tools, sprayers, forage, tillageequipment and implements through more than 3,900 independent dealers anddistributors around the world. AGCO products are distributed under the variouswell-known brand names AGCO(R), Challenger(R), Fendt(R), Gleaner(R), Hesston(R),Massey Ferguson(R), New Idea(R), RoGator(R), Spra-Coupe(R), Sunflower(R),Terra-Gator(R), Valtra(R), and WhiteTM Planters. AGCO provides retail financingthrough AGCO Finance. In 2005, AGCO had net sales of $5.4 billion. For moreinformation, visit www.agcocorp.com. About SDL International SDL International (London Stock Exchange: 'SDL') is a leader in the emergingmarket for global information management (GIM) solutions that empowerorganizations to accelerate the delivery of high-quality multilingual content toglobal markets. Its enterprise software and services integrate with existingbusiness systems to manage global information from authoring to publication andthroughout the distributed localization supply chain. Global industry leaders such as Audi, Bayer, Best Western, Bosch, Canon,Deutsche Bank, Kodak, Microsoft, Morgan Stanley, Reuters, and SAP rely on SDL toprovide enterprise software or full outsourcing for their GIM processes. SDL hasimplemented more than 100 enterprise GIM solutions, has over 100,000 softwarelicenses deployed across the GIM ecosystem and its global servicesinfrastructure spans more than 50 offices in 30 countries. For more information, visit www.sdl.com. For more information on SDL, please contact: Fiona Ribeiro SDL International Tel: +44 (0)1628 410120 Email: [email protected] All trademarks are the property of their respective owners. This information is provided by RNS The company news service from the London Stock ExchangeRelated Shares:
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