7th Jul 2005 14:54
For immediate release 7th July 2005 United Business Media acquires "ICMI" Building on leading positions in Call Centre events and marketing services. United Business Media ("UBM") today announced that its CMP Media subsidiary hasacquired the US based Incoming Calls Management Institute ("ICMI") for $3.75m.In 2004 ICMI generated revenue of $4.1m and EBITDA of $0.6m.CMP Media is a leading player in Call Centre events and marketing services andthis acquisition strengthens and deepens that position. ICMI's large andgrowing membership and its strong network outside the US, will also provide aspringboard for further international expansion. Through CMP Media, and bothCMP Information and CMP Asia, UBM already has leading Call Centre positions inthe US, the UK and Asia.ICMI's events and marketing products include training and customisededucational services - provided to a wide and growing membership and clientbase, directly and also via an international network of global partners.In addition to the initial consideration today's transaction includes apotential maximum earnout of up to $7.5m over several years, subject toperformance criteria.CEO of CMP Media, Gary Marshall, said"The quality of ICMI's materials and its client base further strengthens ourglobal position at an exciting time of opportunity in the call centre market -as it develops and grows in response to offshore developments and newtechnologies."CEO of UBM, David Levin, said"ICMI represents another solid bolt on acquisition, deepening UBM's marketleading presence and developing our global matrix of information servicesproducts, in a carefully selected specialist vertical - serving an attractiveend market."For further information, please contact:Michael Waring United Business Media 020 7921 5031 Colin Browne The Maitland Consultancy 020 7379 5151 Notes to Editors:Related Websites:www.cmpmedia.comwww.icmi.comwww.callcentermagazine.comwww.commweb.comwww.callcentre.co.ukwww.callcentre-mediaportal.comwww.callcentrejobs.comICMIICMI's mission is to help its clients, its members and their call centres toachieve operational excellence and superior operating business results.Companies who have participated in ICMI's seminars include:American Express, Amtrak, Ansett Australia, AT&T, Bank of America, BellAtlantic, British Airways, British Telecom, Chase Manhattan, CitiBank, CocaCola, Compaq, Ford Motor Co, Four Seasons Hotels, GE Answer Center, Hershey'sChocolate World, Hewlett-Packard, Honeywell, Intercontinental Hotels, JohnHancock Financial Services, K-mart, Marriott, Mellon Bank, Microsoft, NationalCar Rental, Nabisco, National Express, Nike, Nintendo, Pacific Bell, PutnamFinancial Services, San Diego Gas & Electric, Simon & Schuster, South WalesElectricity, Southwestern Bell, Sun Alliance, Texaco, Texas Instruments,Toyota, Unisys, USA Today, Vodafone, Walt Disney Travel, Westinghouse,Yorkshire Electricity.ICMI's global partnership arrangements include activities in: Argentina,Australia, Hong Kong, Malaysia, The Netherlands, New Zealand, Norway, ThePhilippines, Portugal, Singapore, Spain and the United Arab Emirates.Existing UBM Call Centre and related products include:Call Center MagazineCall Center HandbookCommWeb, The Telecom PipelineCallCenter Demo & Conference, Austin, TexasCallCenter Demo & Conference, Orlando, FloridaCall Centre Executive Forum, Southampton, EnglandCall Centre Expo, Birmingham, EnglandCall Centre DataFileCall Centre Focus MagazineCall Centre Media PortalCallCenter/CRM Demo & Conference, TokyoUnited Business Media plc (http://www.unitedbusinessmedia.com) is a leadingprovider of business information services to the technology, healthcare, media,automotive, financial services and property industries. UBM offers services innews distribution, publishing and events to customers across the globe. Itsbrands include PR Newswire, the world's leading corporate news distributionservice; and CMP, the B2B media and exhibition group operating in high tech,healthcare, property, entertainment, jewellery & fashion in the US, UK, Asiaand Europe.This press release includes statements which are not historical facts and areconsidered "forward-looking" within the meaning of Section 27 of the SecuritiesAct of 1933, as amended. These forward-looking statements reflect UBM's currentviews about future events, business and growth strategy and financialperformance. These forward-looking statements are identified by their use ofterms and phrases such as "believe," "expect," "plan," "anticipate," "ontarget" and similar expressions identifying forward-looking statements.Investors should not rely on forward-looking statements because they aresubject to a variety of risks, uncertainties and other factors that could causeactual results to differ materially from UBM's expectations. UBM expressly doesnot undertake any duty to update forward-looking statements. Management doesnot attempt to update forecasts unless conditions materially change.ENDUNITED BUSINESS MEDIA PLCRelated Shares:
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