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YouGov mulls options for Shopper business amid weak profit and outlook

24th Mar 2026 10:47

(Alliance News) - YouGov PLC on Tuesday delivered an in-line top-line performance in its first half, but profit and guidance fell short of hopes, while it also launched a review of its Shopper business.

In response, shares in the London-based research and analytics firm fell 9.0% to 158.40 pence each in London on Tuesday, but rallied after earlier touching as low as 135.40p.

YouGov said pretax profit rose 3.6% to GBP8.6 million in the six months to January from GBP8.3 million the year prior.

On an adjusted basis, however, pretax profit slumped 30% to to GBP16.8 million from GBP24.1 million.

Adjusted operating profit declined 20% to GBP24.0 million from GBP30.1 million, below JPMorgan's GBP28 million forecast and Panmure Liberum's GBP30.9 million projection.

Revenue increased 1.6% to GBP194.8 million from GBP191.7 million, or by 1% on an underlying basis.

YouGov said this was in line with expectations, representing a resilient performance driven by sustained demand in the Research division.

YouGov said it has commenced a strategic review of the Shopper division to "unlock long-term shareholder value."

The firm believes that its "underlying value and long‑term potential is not fully reflected in the company's market valuation."

YouGov said it was looking at a range of options for the division, including a possible sale or combination of its data assets.

The company completed the EUR315 million acquisition of GfK's Consumer Panel Services business in January 2024.

Adjusted operating profit in the division slumped to GBP6.8 million in the half-year from GBP13.9 million the year prior, impacted by additional investments to "drive future growth and maintain competitiveness."

YouGov said the incremental impact of these investments for the full-year is expected to be GBP6 million.

As a result, YouGov expects full-year adjusted operating profit to be between GBP52 million to GBP56 million, compared to GBP60.7 million in the financial year to July 2025, and below GBP60 million consensus.

YouGov said it expects to launch a share buyback programme in place of the annual dividend, noting the the "dislocation between our confidence in YouGov's intrinsic value and the current market valuation."

Any buyback will start "later this year", once a loan refinancing has been completed.

Looking ahead, YouGov said revenue momentum remains positive, and in line with expectations, with 80% of full-year expectations "contractually secured".

Along with the review of the Shopper division, YouGov said it has started a 'Value Delivery Plan' which comprises three waves.

Wave 1 is expected to contribute GBP2.5 million to financial 2027 profitability, with Wave 2 set to generate "greater" benefits, commencing in financial 2027.

Wave 3 is expected to deliver a margin profile aligned with an AI‑led data business, marking a step‑change from the firm's historical margin structure.

Further, YouGov said it has started a search for a new chief executive to ensure a smooth succession and transition process.

Co-founder Stephan Shakespeare returned as interim CEO in February 2025 after Steve Hatch stepped down.

By Jeremy Cutler, Alliance News reporter

Comments and questions to [email protected]

Copyright 2026 Alliance News Ltd. All Rights Reserved.


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