25th Feb 2020 13:21
(Alliance News) - The holiday package firms TUI AG and Dart Group PLC's Jet2holidays use a Tenerife hotel currently at the centre of a coronavirus scare.
The H10 Costa Adeje Palace is a four-star seafront hotel with nearly 500 rooms, and has four pools and a gym.
A letter sent by managers to guests says they must stay in their rooms after a man there was diagnosed with coronavirus.
A spokesman for the firm Jet2, which has its headquarters in Leeds, said in a statement to the PA news agency: "We are aware of reports that a non-Jet2holidays customer staying at the H10 Costa Adeje Palace in Tenerife has tested positive for coronavirus.
"Under the advice of the regional and the Spanish government authorities, the hotel has been placed under quarantine.
"The health and safety of our customers is our absolute priority, and we will release more information as it becomes available.
"In line with the Foreign & Commonwealth Office advice, our flying programme remains unchanged."
A spokeswoman for TUI UK said: "We're aware of a reported case of Covid-19 at the H10 Palace Hotel in Costa Adeje, Tenerife.
"All guests have been asked to remain in their rooms and are being looked after by the hotel.
"Our holiday programme to Tenerife continue to operate as planned for all other hotels.
"We will provide a further update as soon as we have more information."
A statement from the hotel said: "Following the report of a possible coronavirus case detected in a customer from Italy, staying at the H10 Costa Adeje Palace, H10 Hotels has implemented all health and operational recommendations from the health authorities to ensure the safety and wellbeing of customers and employees.
"Additionally, we are providing customers and hotel staff all the necessary care and attention so that, despite the inconveniences this situation may cause, they are taken care of in the best way possible."
Holiday stocks were taking a pounding in London on Tuesday due to the expected impact the coronavirus outbreak will have on travel. TUI was down 2.9% at 745.20 pence on Tuesday, down 12% since the start of the week. Dart shares were down 3.8% at 1,587.00p, down 16% from Friday's close.
source: PA
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