4th Jun 2014 09:54
LONDON (Alliance News) - Ryanair Holdings PLC, Europe's largest low-cost carrier, said Wednesday that traffic in May grew 4% as it continues to make improvements to its customer experience.
Ryanair said it flew 8.2 million passengers in May, up 4% from the 7.9 million flown in May last year.
Load factor - a measure of how many seats on its planes are filled - rose by 3% to 85% during the month.
For the 12 months to end-May, Ryanair flew 82.3 million passengers, 3% more than in the previous 12 months, while its load factor was 83%.
Ryanair's Chief Marketing Officer, Kenny Jacobs said May's traffic grew "thanks to the continuing success of our lower fares and our improving customer experience, including our great new website, allocated seating, a free [second] small carry-on bag and PED use on all flights."
The company said it is especially pleased with its 3% rise in May's load factor - coming in slightly ahead of its 2% point growth target.
Last month the company reported a decline in fiscal 2014 profit, mainly reflecting a 4% drop in fares, weaker Sterling, and higher fuel costs. Revenues increased with higher ancillary revenues and traffic. Looking ahead, the company projected increased profit and traffic for fiscal 2015.
Shares in Ryanair were trading 2.39% higher at 7.454 pence per share Wednesday morning.
By Alice Attwood; [email protected]; @AliceAtAlliance
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