26th Oct 2016 06:01
LONDON (Alliance News) - Vodafone Group PLC is to be hit with a multimillion-pound fine for a litany of failures in its UK business, including the way it handled complaints and its delivery of services to pay-as-you-go customers, Sky News reported Wednesday.
Sky News said it had learnt that Ofcom, the telecoms industry regulator, will announce on Wednesday the outcome of two probes into the communications giant, both of which have lasted nearly 18 months.
Sources said that the regulator had uncovered significant failings in both cases, reinforcing initial findings published earlier this year, Sky News reported. The exact size of the fine to be meted out to Vodafone was unclear on Tuesday night.
http://news.sky.com/story/vodafone-hit-by-multimillion-pound-fine-over-litany-of-failures-10632230
By Joshua Warner; [email protected]; @JoshAlliance
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