6th Jan 2016 06:41
LONDON (Alliance News) - Banking giant HSBC Holdings PLC has ruled out a cyber attack as the cause of the system glitch which resulted in thousands of its customers being unable to access their online accounts for a second consecutive day on Tuesday, the Financial Times reported.
Personal customers in the UK were not able to use HSBC's online service on Tuesday, following similar problems on Monday, when individuals were blocked from accessing mobile banking services.
John Hackett, the chief operating officer of HSBC in the UK, said services were steadily restored on Tuesday night and said HSBC would waive any fees incurred by customers as a result of the problems.
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By Sam Unsted; [email protected]; @SamUAtAlliance
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