23rd Sep 2014 08:23
LONDON (Alliance News) - Netcall PLC Tuesday reported a slight fall in profit for the recent financial year, but said it has a growing pipeline and order book.
The provider of customer-engagement software and services to the healthcare, public and private sectors posted pretax profit of GBP1.9 million for the year ending June 30, down from GBP2.3 million a year earlier, as share-based payments tripled to GBP1.7 million from GBP505,000.
Revenue rose 5% to GBP16.9 million from GBP16.1 million, comprising underlying core growth of 9%, offset by an ongoing reduction in the MovieLine service which had been anticipated by the company.
Netcall said its gross profit margin improved to 91% from 90% reflecting an increase in the business mix towards higher margin customer engagement platforms.
At an operating level, the company said it continues to see strong demand for Liberty, its multi-channel customer engagement platform.
During the period, Netcall completed a GBP1 million joint investment, of which its contribution is up to GBP250,000, in Macranet Ltd to address what it called the growing importance of social media as a channel for customer interaction.
Looking ahead, the company said: "The breadth of its Liberty platform means it is well positioned to capitalise on the growing demand for customer engagement solutions, delivering a rapid return on investment for public and private sector customers."
"With a growing pipeline and order book, high levels of recurring revenues and a strong balance sheet, we are confident of the future success of Netcall," Chief Executive Henrik Bang said in a statement.
On the back of its performance the company increased its final dividend to 0.7 pence from 0.5 pence, making a total dividend of 0.9 pence from 0.7 pence a year earlier.
Netcall shares were quoted up 0.4% at 63.50 pence Tuesday morning.
By Anthony Tshibangu; [email protected]; @AnthonyAllNews
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