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Netcall expects higher full-year revenue "comfortably" within guidance

22nd Jul 2025 13:44

(Alliance News) - Netcall PLC on Tuesday said performance will be "comfortably in line with market expectations" in financial 2025.

The Bedford, England-based customer service software provider expects revenue for the year that ended June 30 to be around 23% higher, rising to GBP48.0 million from GBP39.1 million the year prior.

Adjusted earnings before interest, tax, depreciation and amortisation is anticipated to rise 17% to GBP9.8 million from GBP8.4 million in financial 2024.

The company cited market consensus for revenue of GBP47.7 million and adjusted Ebitda of GBP9.7 million.

The annual contract value for Netcall's Liberty cloud platform rose by about 52% to GBP33.9 million in 2025. The firm suggested that Liberty's AI and automation capabilities have helped attract public sector customers. As of Tuesday, Liberty accounts for 80% of total ACV, which grew 31% to about GBP42.2 million for the full-year.

Full-year revenue was boosted by 10% organic revenue growth and acquisition contributions, Netcall said. Software platforms Govtech and Parble were acquired and integrated into Netcall's services during financial 2025, which "unlocked substantial cross-selling opportunities", according to the firm.

Netcall held GBP27.2 million in cash at June 30, down from GBP34.0 million on-year, and remains debt-free.

Chief Executive James Ormondroyd noted "supportive market tailwinds" positioning the company for growth in financial 2026.

Netcall shares were 6.1% higher at 119.94 pence on Tuesday afternoon in London.

By Holly Munks, Alliance News reporter

Comments and questions to [email protected]

Copyright 2025 Alliance News Ltd. All Rights Reserved.


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