16th Jul 2014 11:42
LONDON (Alliance News) - Call centre services company IPPlus PLC Wednesday said it expects to report an increase in profit and revenue for the full-year to June 30, despite mixed trading across its different businesses.
Ipswich-based IPPlus said it expects pretax profit to increase to GBP500,000 for the year, from GBP350,000 a year earlier, with revenue up slightly to GBP9.1 million from GBP8.1 million.
However, the company highlighted that the improved performance includes a GBP350,000 one-off profit on lease surrender arising from the purchase of its first floor office space, as reported in its interim results published in February.
IPPlus said its Ansaback call centre division performed strongly and in line with management's expectations during the year, with revenue growth and new contract wins.
On the other hand, IPPLus said CallScripter, its software division, performed weaker than expected while its Ancora arm made a loss.
IPPlus said a sales shortfall for CallScripter, as well as additional software division staffing and restructuring costs, will mean that growth elsewhere in the group has been "negated," resulting in a small overall loss for the group in the second-half of the year.
Financially, the company it had GBP500,000 cash at June 30, while net indebtedness was around GBP700,000.
Looking ahead, the company said it is aware that certain "fixed seat fixed term call centre contracts" will be ending in the current financial year and that the Ansaback sales term will be required to win additional new business to compensate for this.
IPPlus shares were quoted down 4.5% at 19.10 pence Wednesday morning.
By Anthony Tshibangu; [email protected]; @AnthonyAllNews
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