22nd Feb 2016 10:21
LONDON (Alliance News) - Call centre service provider IPPlus PLC Monday morning said it expects to see a "good second half" as it swung to a pretax profit for its first six months.
For the half year to end-December the company reported a pretax profit of GBP130,385, swung from a pretax loss of GBP116,917 a year before, as revenue rose to GBP4.1 million from GBP3.4 million.
IPPlus attributed its revenue growth to a substantial contract for its Ansaback telephony service in the retail sector, which helped offset a large utility contract coming to an end in the previous year as the client opted to take its business in house.
This led to a 29% rise in revenue from Ansaback. Elsewhere revenue from the company's PCI-PAL product, designed to minimise credit card fraud, rose 80%. This helped offset a "challenging" half year for the company's CallScripter customer interaction software, where delays in customer decision making processes resulted in lower than expected turnover.
"Despite macroeconomic conditions remaining volatile, with the EU referendum set to cause turbulence and disruption, the board is pleased with the turn around and is confident that the group's long term strategy is appropriate. IPPlus has a solid quality client base within Ansaback and we are confident that PCI-PAL will provide exciting growth prospects in the 'Fintech' (Financial Technology) space," said Non-Executive Chairman Chris Fielding in a statement.
Shares in IPPlus were up 8.5% at 16.00 pence Monday morning.
By Hana Stewart-Smith; [email protected]; @HanaSSAllNews
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