20th Oct 2025 10:00
(Alliance News) - Disruption affecting Amazon Web Services has led to a spike in reported outages across a wide range of internet services including for HMRC, Zoom and Snapchat.
Downdetector, a website which tracks complaints about online services, showed a spike in reports on Monday morning, including more than 2,681 at Amazon Web Services, AWS, and 500 reports of issues for the HM Revenue & Customs, HMRC, website by 0900 BST.
Other services showing a spike in reported outages included Slack, Ring, Vodafone, Signal, Halifax, BT, EE and Sky.
A service health update by AWS posted at 0751 BST on Monday said: "We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.
"This issue may also be affecting Case Creation through the AWS Support Center or the Support API.
"We are actively engaged and working to both mitigate the issue and understand root cause."
The update said its Amazon DynamoDB database service had been "disrupted" and 20 other services had been "impacted" including Amazon CloudFront, AWS Config and AWS Security Token Service.
AWS is the world's largest cloud computing provider and offers a wide variety of services, including storage, databases, machine learning, and security tools.
Amazon shares were down 0.5% at USD212.08 in pre-market trading on Monday in New York.
By Sam Hall
Press Association: Finance
source: PA
Copyright 2025 Alliance News Ltd. All Rights Reserved.
Related Shares:
VodafoneBT