22nd Feb 2019 11:30
LONDON (Alliance News) - IMImobile PLC on Friday said WhatsApp Business has been integrated into its IMIconnect platform.
IMImobile is a cloud communications company. Its IMIconnect platform allows businesses to receive and send customer communications such as social media messages and texts.
Integration with the Wattsapp Business means that IMIconnect platform users will be able to send communications to their customers through the WhatsAPP messaging service.
"We are excited to announce the integration of the WhatsApp Business solution today in our IMIconnect platform. We understand that today's consumers want to communicate with businesses the same way they engage with friends and family - anytime and anywhere," said IMImobile Chief Executive Jay Patel.
The WattsApp Business API will also be integrated into IMImobile's chat product, IMIchat, which helps businesses provide customer service support.
Shares in IMImobile were down 0.2% at 223.50 pence on Friday.
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