14th Jul 2016 07:16
LONDON (Alliance News) - Call centre operator and outsourcer IBEX Global Solutions PLC on Thursday said it has made progress on its push to grow margins and remains confident on its outlook.
In the year to the end of June, IBEX said it has made improvements in its Philippines business and its Nearshore division, both of which contribute higher margins than its other operations.
In addition, IBEX said growth in the Jamaican market had been stronger than anticipated and the group made a decision to exit its relationship with a local partner and instead build its own call centre in Jamaica.
This move, though expected to increase margins and revenue from the Jamaica business going forward, has resulted in higher-than-expected capital expenditure and this will hit earnings for the group in the year to June.
IBEX expects earnings before interest, taxation, depreciation and amortisation for the year to be no less than USD17.0 million, up 2.4% on its financial year 2015 Ebitda.
Shares in IBEX were down 2.5% to 99.00 pence.
By Sam Unsted; [email protected]; @SamUAtAlliance
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