29th Sep 2015 08:33
LONDON (Alliance News) - Call centre provider and outsourcer IBEX Global Solutions PLC on Tuesday said its pretax profit surged in the year to the end of June, helped by improved margins and a big rise in revenue.
IBEX said its pretax profit for the year to June 30 was USD7.2 million, up from USD700,000 a year earlier, as its revenue rose to USD238.8 million, up 30% from the USD184.0 million it posted a year earlier. The profit was helped by the group improving its gross margin in the year, as its revenue increase outpaced the rise in its cost of sales.
The company will pay a final dividend of 6.8 US cents per share, up from only 1.7 cents a year earlier, meaning its total dividend will be 13.6 cents, a massive rise on the 3.8 cents it paid out for the 2014 financial year.
IBEX said it has continued to expand its operations over the year, including tripling volumes with a top five client, and said it won new contracts in the insurance, home services and transportation sectors in the year. It also opened a new call centre in San Antonio, Texas in the year, with the build-out of the centre fully-funded by a client.
"I am pleased to announce this set of strong results, showing excellent progress in all key metrics across the group as we continue to deliver efficiently against our growth strategy. Our financial performance reflects not only an expansion in our client base, but also a very encouraging growth in volumes with existing clients. This success has been delivered through a combination of continued investment in front line call centre agents and new facilities, as well as the hard work and dedication of all our employees," said Chairman Muhammad Ziaullah Khan Chishti.
Shares in IBEX were down 2.5% to 125.7501 pence on Tuesday.
By Sam Unsted; [email protected]; @SamUAtAlliance
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