19th Jul 2024 09:11
(Alliance News) - GP surgeries in the UK have said they are unable to access patient records or book appointments due to the major global IT outage.
NHS England has been contacted for comment after practices took to social media to report they cannot access the EMIS Web system.
EMIS Web is the most widely used clinical system for primary care in the UK.
The Wilmslow Health Centre in Cheshire wrote on X: "All practices in the UK using the NHS commissioned GP computer system EMIS are currently without access to their IT systems.
"This is beyond the control of GP surgeries. Please bear with us until we have our IT systems back online."
Solihull Healthcare Partnership in the West Midlands said there is a "national issue" with EMIS Web.
It said on X: "Unfortunately there is a national issue with EMIS Web – our clinical computer system.
"This will affect our ability to book/consult with patients this morning. We will update patients when we can. We apologise for the disruption."
Other GP surgeries hit by the outage have said the issue "will have a big effect".
Central Lakes Medical Group in Ambleside wrote on X: "We're impacted by the IT outage.
"This will have a big effect on us, so apologies in advance for the inconvenience caused, and delays on the phone."
Another post by Pocklington Group Practice in the East Riding of Yorkshire said: "Due to ongoing Windows issues affecting IT worldwide, the practice is currently unable to function as normal.
"This may result in appointments needing to be cancelled and rearranged. Updates will follow when available."
By Jane Kirby and Storm Newton
source: PA
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