12th Jan 2015 08:11
LONDON (Alliance News) - Eckoh PLC saw its shares rise early Monday after it said has won a new four-year agreement with Transport for London to manage all of the London transport operator's inbound telephony requirements.
The secure payment and customer service products said the new contract will begin in early 2015 and it will handle the over 15 million inbound calls that TfL gets each year.
It didn't give any financial details about the deal.
Eckoh already provides self-service products to Tfl, including a product that automates journey planning using advanced speech recognition.
Eckoh shares were up 4.5% at 46.25 pence early Monday.
By Steve McGrath; [email protected]; @stevemcgrath1
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