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Capita touts expanded scope under new deal with Student Loans Company

20th Jul 2023 14:21

(Alliance News) - Capita PLC on Thursday said that it has been appointed under a framework agreement by the Student Loans Company to supply Disabled Students' Allowance services.

The London-based process outsourcing and professional services company has been awarded two of four geographical lots for the first three years, with the option to extend for a further two years to 2028. The total value of all four lots is around GBP400 million over five years.

Under the agreement, Capita will supply DSA services for students funded through Student Finance England and Student Finance Wales, as well as SFE and SFW-funded customers studying in Northern Ireland.

These services include needs assessments, assistive technology and assistive technology training.

While Capita has been supplying DSA services since 2005, a new operating model will see its scope of service significantly expanded under the new contract. This means the firm will now provide a single point of contact for around 30,000 university students each year.

"We are incredibly proud to be able to continue to support students with mental and physical health conditions, long-term illness or any other disability through this new contract with the Student Loans Company," said Al Murray, chief executive officer for Capita Public Service.

Murray added: "The new service will help level up education for university students in receipt of DSA, helping empower them and creating better learning outcomes, while removing barriers to much-needed specialist technology."

Capita shares were trading 1.1% higher at 29.02 pence each in London on Thursday afternoon.

By Holly Beveridge, Alliance News reporter

Comments and questions to [email protected]

Copyright 2023 Alliance News Ltd. All Rights Reserved.


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