Sage CRM integration for CloudCall Click

23 April 2013

Synety Group plc

(Synety or the "the Group")

SYNETY Announces Sage CRM Integration for CloudCall Click

SYNETY, the cloud telephony software and services specialist, has announced the integration of its CloudCall on-demand business telephony application with Sage CRM - the leading cloud SMB solution, used by over 12,000 organisations in 70 countries.

The integration enables Sage CRM customers to combine data and voice services to create a complete and enriched CRM system. The integrated CloudCall application will drive powerful PBX and telephony functions direct from the Sage suite, including desktop click-to-dial, appending call histories and complete recording of calls to customer records, and comprehensive call reporting, saving users' time and enhancing customer service. 

Simon Cleaver, SYNETY's executive chairman, commented: "The integration of CloudCall with Sage's internationally-acclaimed CRM is a natural fit for us. It delivers immediate benefits in terms of productivity and more detailed records, which enhances customer service. With our on-demand pricing structure and low call costs, these benefits can be enjoyed by any Sage CRM user, of any business size, as a simple add-on."

For more information about Synety's complete CloudCall range visit www.synety.com

About SYNETY

Synety Group plc, formerly Zenergy Power plc, is a cloud based telephony software business and creator of the CloudCall suite. Designed to integrate with CRM (Customer Relationship Management) systems, CloudCall, allows businesses to make, record and monitor calls by simply clicking on a customer record in their CRM system.

Synety makes the art of communication richer, faster and more streamlined.