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John Lewis staff miss out on bonus again despite profit leap

13th Mar 2025 10:28

(Alliance News) - Retailer John Lewis Partnership has said it will not pay a staff bonus for the third year in a row despite seeing annual profits triple.

The employee-owned business, which runs the department store chain and Waitrose supermarket arm, saw underlying profit in the year to January 25 rebound to GBP126 million from GBP42 million the previous year.

On a reported basis, it posted a 73% jump in pretax profit to GBP97 million from GBP56 million.

But the group said it would not pay out a bonus once again for its workforce of around 69,000 people, instead saying it would prioritise another GBP114 million in overall pay and up to GBP600 million of investment in the business.

It said: "After careful consideration, we have prioritised this investment over sharing a bonus this year."

Jason Tarry, who took over as chair of the John Lewis Partnership from Sharon White last September, told the PA news agency he was "determined to pay a bonus as soon as we possibly can".

"Now just isn't the right time," he said.

He declined to say if the bonus would be reinstated for the current financial year, despite forecasting another rise in profit.

"That will be something we review given the situation we find ourselves in, in a year's time," he said.

The profit bounceback comes after a widespread overhaul at the group to strip out costs and boost flagging sales at the department store chain, with the group revealing another GBP255 million of savings over the past year.

Outgoing Chief Executive Nish Kankiwala – who leaves this month when his role is taken on by Tarry alongside his position as chair – said a "few hundred" roles were cut in the past year, though he said this was largely managed through not replacing staff when they left and redeploying workers.

Tarry said he expects the workforce to shrink again in the year ahead through staff turnover and redeployment, but declined to say how many roles would go.

"We will continue to look at productivity savings going forward," he said, adding the group was "still working through the plans".

The group said the wider economic backdrop would "be challenging for our customers and our business".

It is set to take a GBP45 million hit from the increase in national insurance contributions next month.

Tarry told PA he does not expect to raise prices to offset this, instead offsetting the extra wage costs through savings and growth.

He said: "We have made good progress with much more still to do."

"This will involve considerable catch-up investment in our stores and supply chain," he added.

The annual results showed sales at John Lewis remained flat on the previous year, at GBP4.8 billion, while Waitrose saw sales rise 4.4% to GBP8 billion and underlying earnings jump GBP122 million to GBP227 million. Group sales rose 3% to GBP12.8 billion.

The group said after earnings fell at the department store in the first half, they grew by GBP8 million in the final six months as sales lifted 3% thanks to turnaround efforts, with underling operating profit standing at GBP45 million overall for the year.

By Holly Williams, PA business editor

source: PA

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